Guillaume Magan

Currently visiting the world! Passionate about travel and airlines,(occasionally I also have a normal job in polymer research 😀)

[Guillaume Magan @palmanfr]

@GinieSigonney Reminds me Isarfjordur in Iceland (IFJ). Am I right ?

[Guillaume Magan @palmanfr]

@LiveandLetsFly I usually stay at the holiday inn express or the Moxy next door and stayed once at the residence inn in the same building as the courtyard and those are recent hotels. There is a covered pathway to the CDGVAL on about half of the 5 min walk.

[Guillaume Magan @palmanfr]

@LiveandLetsFly I think the Marriott has a bus shuttle, but I tend to dislike those and prefer guaranteed and/or automated ways to get to the terminal, and hence would choose for the courtyard as the CDGval automated train station is 5 min walk away (Parc PR) and you are sure to get a train

[Guillaume Magan @palmanfr]

I just entered the @LoyaltyLobby giveaway for 100,000 IHG One Rewards Hotel Points. You can enter too! https://t.co/CR1HYrPKr8

[Guillaume Magan @palmanfr]

@_ZachGriff @ParisAeroport How did you have to clear security 3 times ? Even if you change terminals (which I believe you did since AF is T2 and you show pics of T1) I am puzzled why you had to clear security 3 times. Border controls make sense to do twice, you entered Schengen and then exited most likely

[Guillaume Magan @palmanfr]

@berlinairport Hi ! I may have to transfer in BER from Amsterdam, flying to Paris CDG (I know this is a weird connection but it's like that :-). will I need to clear security again in BER or do you have a "sterile" transfer area ? Thanks in advance !

[Guillaume Magan @palmanfr]

@British_Airways And here you go @British_Airways ... First you fight to bypass your DM robot, and then you get a human replying like a robot.🤦‍♂️🤯🤬

[Guillaume Magan @palmanfr]

@British_Airways how do you explain not giving ANY answer after almost two months to a claim for a revenue business class passenger and BAEC Gold member. This is unacceptable. When I have a case like this, @airfrance gets back to me within 24 hrs max ! WAKE UP !

[Guillaume Magan @palmanfr]

@British_Airways Thank you, I just DM'd you with the case reference. Let's hope that I won't get this time again the answer "Sorry but we are not able to follow up on cases on twitter"

[Guillaume Magan @palmanfr]

@British_Airways It has been a good 10 years they have have been experiencing "high volumes of claims". Like everyone in this industry. Yet, some other airlines do a much much better job in replying to their premium customers.

[Guillaume Magan @palmanfr]

@KLM is coming with an option for EU flights to reject the meal in exchange of some XP (how many is unknown), the option is still greyed out now, and of course they put it on the sustainability side (and not on the fact their meals, in J or Y are simply terrible) @LoyaltyLobby

[Guillaume Magan @palmanfr]

@Finnair Your onboard product is already inferior to your competitors while having similar, if not higher prices. Time to match the competition and not level it down Finnair !

[Guillaume Magan @palmanfr]

@Finnair Why only long haul and why do you change your policies so often really ? It's like the 4th time in a couple months. All your competitors are still having a 32kg allowance in EU, this is the reason I fly AF/KLM for example when going to Finland since I need to carry heavy tools.

[Guillaume Magan @palmanfr]

@AirlineFlyer Some Dutch media reports that the US DOT (and EU commission) did put lots of pressure to kill this proposal. I guess they really want to take this Ryanair flight to Alicante after all... 😀https://t.co/yRqNvBlAD3

[Guillaume Magan @palmanfr]

(2/2)... @priceline won't help since the departure is more than 14 days out, @VirginAtlantic won't help since it was booked on priceline. @Delta created this mess with the flight cancellation and I don't think they will help either... What next ? @USDOT ? UK CAA ?

[Guillaume Magan @palmanfr]

Now stuck in an infinite loop of customer service. booked via @priceline a @VirginAtlantic ticket with a @Delta flight on it. DL cancelled a flight between BRU and JFK, and rebooked us the next day leaving us with a 25 hour transit in BRU!... (1/2)

[Guillaume Magan @palmanfr]

Si la @Fnac envoie une offre promotionelle par notification push sur mon portable et ne veut pas la respecter (après achat) sous pretexte que je devais aussi la recevoir par email, est ce que cela peut s'apparenter à de la publicité mensongère ? @dgccrf @60millions

[Guillaume Magan @palmanfr]

@Izivia Il faudrait peut être remplacer le stagiaire à la facturation? Ma facture d'avril a été prélevée non pas une... ni deux... mais 3 fois en tout sur ma CB ! Je comprend les soucis techniques du début de mois, mais il fallait faire un CREDIT CB au lieu d'un nouveau DEBIT!

[Guillaume Magan @palmanfr]

@JTGenter Was nice to meet you at the lounge today! Safe travels! Guillaume & Myriam

[Guillaume Magan @palmanfr]

Vient de publier une photo à Singapore https://t.co/xPHKVujEZx