Pam Duncan

[Georgina Capel Assoc @GeorginaCapel]

Congratulations to @clamorousvoice whose wonderful book #SearchingForJuliet has been shortlisted for the @TheSTR Theatre Book Prize 2024! 🎉🎉🎉
@SceptreBooks

[The Honourable Yona @yona1959]

Dear @British_Airways.
In November '23 my husband booked 2 return REFUNDABLE tickets for us for a trip from Glasgow via Dublin to New York. We also booked a hire car to be picked up in the US at the airport and an AirB&B. A month ago we started looking at Compare the Market type sites for Health Insurance. For ME. Not him, trying to choose which company would suit MY needs, him being in good health. Although retired, my husband was still teaching a foreign language to adults, 3 days a week & the other 2 days being a volunteer driver taking extremely ill Cancer patients from the Rural Area where we live to The Beatson Clinic in Glasgow for their various treatments.

A few weeks ago he felt 'tired'. No pain anywhere. No 'alarming' symptoms. GP took a blood test. As a result of the blood test?
11 days ago he was sent for a CT scan. 7 days ago on 18th April, he had an endoscopy and colonoscopy. To our horror he has Cancer. A 15cm Tumour that HAS to be removed in the next 2-3 weeks. Consultant said,'You cannot travel anywhere. The Oncology Team will have a case conference & decide a plan of action. However, you may need 'emergency surgery' before then, so stay at home and keep vigilant for various symptoms.
The Oncology Advanced Colorectal Clinical Nurse Specialist gave us a letter by email to send to British Airways in order to reclaim the money we paid on our REFUNDABLE tickets.
British Airways acknowledged receipt of our email & claim. My husband was told to 'phone' Customer Services.
You used to have a reputation for being amongst the best Airlines Worldwide.

Why are you employing people in India in your 'Call Centre' where their command of the English Language is so poor that they cannot read or comprehend a letter written in plain English?
Why did YOUR employee tell my husband who is still in a state of absolute shock that his claim cannot be processed until INDIA receives a letter from his surgeon here in Scotland about my husband's LIFE EXPECTANCY? As in, 'How long are you expected to live?
YOU MADE MY HUSBAND CRY!
Your Equality Diversity and Inclusion trained staff must be very proud of their training.
I am not just angry, I am incandescent with RAGE!
HOW DARE YOU train staff to speak to customers like this never mind a man who paid for REFUNDABLE tickets and is now ill with CANCER, who's Consultant has stated is in no state to travel anywhere.
Have your HR- EDI staff been taught that Surgeons in Scotland have Psychic Powers? Consult Crystal Balls? Or is it that you or 'they' believe that a Surgeon in a Scottish Hospital would lie about something so serious and distressing?
YOU, your Indian Call Centre Staff and their 'trainers' are in my opinion MONSTERS. Your Company's behaviour is REVOLTING and REPULSIVE. Not only completely devoid of sympathy, compassion or professionalism. Your attitude is as subtle as a brick through a plate glass window.
So 'Hey everybody. My advice to you is DO NOT TRAVEL WITH @British_Airways. Do NOT book tickets months in advance. Never get unexpectedly very ill. Their Customer Service Staff, several continents away, where English is their second language, despite having a letter from an Oncologist in front of them, won't believe you. They demand a letter wanting to know your expected DATE OF DEATH before they will consider returning your nearly £1300 on REFUNDABLE tickets.
You MONSTROUS, DISGUSTING, GHOULS!

[Magdalen College @magdalenoxford]

On Wednesday 24th April at 3.00pm, BBC Radio 3’s weekly live broadcast of Choral Evensong will come from the Chapel of Magdalen College https://t.co/lGiGJDRemb

[Dr Chris Laoutaris @DrCLaoutaris]

Congratulations on the paperback version of SEARCHING FOR JULIET @clamorousvoice!! Wishing you every success with this marvellous and important book!!! 🎊 👏 💐 🥳 🍾 🥂

[Georgina Capel Assoc @GeorginaCapel]

Happy #PublicationDay to @clamorousvoice whose book #SearchingForJuliet comes out in paperback today!
'Roving, animated . . . Duncan approaches her subject from all angles, turning Juliet like a gem in the light... passionately alive to her subject' - Sunday Times
@SceptreBooks

[Dr Sophie Duncan @clamorousvoice]

Fern gives such good advice!!

[Dr Sophie Duncan @clamorousvoice]

Gorgeous to see Searching For Juliet in @thetimes roundup of April paperback releases! #SearchingForJuliet

[Dr Sophie Duncan @clamorousvoice]

I'm speaking at @oxfordlitfest later this month! Please come and join me in Lincoln College on 22 March. https://t.co/nFqUAWH8Qa

[We're not here anymore- formerly @Yorkexplore @YorkExplore]

We all know that there never was a story of more woe than this of Juliet & her Romeo, but who is Juliet? @Clamorousvoice follows Juliet from her origin, through the ages & across the globe as she explores the legacy of our favourite romantic icon. Fascinating.
#12BooksOfChristmas

[SCC English @sccenglish]

Finally, on to 'Professional Reading' as an English teacher.

Some top-class writing is bringing high-quality academic work to a more general audience, like 'The Wife of Bath' by Marion Turner, 'The Great White Bard' by @ProfFarahKC and 'Searching for Juliet' by @clamorousvoice.

[Dr Sophie Duncan @clamorousvoice]

Hey @thameswater there’s this massive hole in my street & on the pavement which you guys said you’d fill in by 10 December. Our street has been closed since 6 December as a result. Any thoughts on when you might pop back? Nobody’s seen your people since last Friday.

[Pam Duncan @pamuponavon]

Watched Sondheim’s Old Friends on tv last night for 3rd time. It’s practically perfect apart from Imelda Staunton shouting 1 song & clad in weird clothes, then graciously kissing the great & the good in the curtain call.

[Prospect @prospect_uk]

This year, the year of the First Folio’s 400th anniversary, there have been lots of new books about Shakespeare.

We asked @profrhodrilewis to review three of the most significant: those by ProfFarahKC, Gregory Doran and @clamorousvoice.

https://t.co/bwM5ZSeNCG

[Dr Sophie Duncan @clamorousvoice]

As I line up more schools visits to talk Shakespeare, Romeo & Juliet, and #SearchingForJuliet, a reminder that if you’d like me to come & talk to your class/college/group, please DM or email me! It’s a part of my job I especially enjoy.

[Georgina Capel Assoc @GeorginaCapel]

'Duncan is a deft, compelling and thoroughly researched guide.'
Review of @clamorousvoice's #SearchingForJuliet in @prospect_uk 😍👇👇
https://t.co/6zRyejICLm

[Dr Sophie Duncan @clamorousvoice]

@VelshiMSNBC And here's the clip of the #VelshiBannedBookClub segment. https://t.co/XvTsnNJ4k8