.@Converge_CSU Hi, my June billing didn’t arrive to my email; July billing did. Both have been paid. Would you mind emailing the June billing please, thanks.
.@LBCexpress Hi your Aurora Cubao branch is requiring us to buy our own plastic container to deliver this box. Can’t we ask for boxes from your branch, to add another container? They’re telling us “nagtitipid” sila so they can’t provide us? Thanks.
Hi .@LBCexpress your Aurora Cubao branch is requiring us to buy our own plastic container to deliver this box. Can we ask for boxes from your branch, to add another container? They’re telling us “nagtitipid” sila so they can’t provide us? Thanks.
.@PLDT_Cares spoke w your billing CSR yesterday, Mae. She said that WE ARE ALLOWED TO WAIVE THE REPLACEMENT MODEM WE DIDN’T ASK FOR. We are requesting as early as now, we want to WAIVE YOUR BILLING FOR THE REPLACEMENT MODEM. There is NO improvement, and no NO INTERNET.
.@PLDT_Cares Again, we want a new ticket. Your contractor closed our ticket despite us reminding them constantly there is no resolution. We used to have <1MBPs now we have NO INTERNET. It has gone worse.
@PLDT_Cares Again, we want a new ticket. Your contractor closed our ticket despite us reminding them constantly there is no resolution. We used to have <1MBPs now we have NO INTERNET. It has gone worse.
@PLDT_Cares .@PLDT_Cares Hi, we were being directed to the billing by your technical CSR for us to migrate to fiber. We got cut-off again. This is the 3rd time we’ve been trying to speak with billing dept since November wala pong pumapasok. Thank you.
.@PLDT_Cares Hello, we don’t have internet. Ticket# 36467623. Your contracter replaced our modem and wants to charge us for it yet we have no net. I’m using Globe to message.
@PLDT_Cares Again, hindi pa po okay yung net. We already said na we DO NOT WANT THE TICKET TO CLOSE. The one who called yesterday, “Sta. Ana” was irate pa raw. This is why I messaged immediately upon knowing bec by experience they will close it bec I filed a complaint to DTI.
.@PLDT_Cares Hi po 36467623 may tumawag po sa amin sa PLDT? Naliligo po kasi ako so di po ako ang nakasagot. Just to be clear di po kami magpapasara ng ticket since sinabi na po namin na we're scheduled for an appointment on Thursday at your branch. Net is unstable still. Thanks
.@PLDT_Cares Hello, we don’t have internet. Ticket# 36467623. Your contracter replaced our modem and wants to charge us for it yet we have no net. I’m using Globe to message. We’re getting this on the browser. Did all troubleshooting. Connect directly via LAN to replaced modem.
.@PLDT_Cares Hi po 36467623 may tumawag po sa amin sa PLDT? Naliligo po kasi ako so di po ako ang nakasagot. Just to be clear di po kami magpapasara ng ticket since sinabi na po namin na we're scheduled for an appointment on Thursday at your branch. Net is unstable still. Thanks
.@PLDT_Cares Hello, I’ve sent the screencaps of the email I’ve sent and cc’d @DtiPhilippines@NTCPH following the visit of your field technician. Please check the DMs. I repeat we don’t want to close the repair number until we visit the PLDT branch. Thanks.