@Panago_Pizza Customer Care - we’re here to help 7 days a week. Mon-Fri 9am-9pm PT and Sat-Sun 11am-9pm PT. Outside hours please call 310-0001 for assistance.
@Largentselbow Sorry our current recipes didn’t hit the mark. You can still make up to 2 changes to a recipe, after that it becomes a Create Your Own. Last year customers created thousands of unique pizzas! We’re always updating our menu, Have a suggestion? We’re happy to share it!
@deeishealthy We are sorry to hear of your disappointment, but we sincerely appreciate your feedback. Community feedback helps us make decisions about our menu. We hope to have new menu items that meet your needs so we can welcome you back soon!
@voyagevixen hank you for your feedback! We're sorry the new plant-based cheese didn’t meet your expectations. Unfortunately, our previous option was discontinued by Daiya.
@mariembarski Thank you for sharing your experience with us. Please DM us the number your order can be found under and the details of your experience to @panagocares We would like to follow up with you.
@EDub96267115 Hello, our previous plant-based cheeze was discontinued by the supplier. We took this opportunity to find a great alternative. We understand that changes like this can take some getting used to, and we genuinely appreciate your feedback.
@toloveamariner @Panago_Pizza Unfortunately, our previous plant-based cheeze was discontinued by the supplier. We took this opportunity to find a great alternative and our new plant-based cheeze is a higher quality product from a nutritional standpoint and we believe it performs better on our pizzas.
@Squidletters Hi, @Squidletters. I'm sorry to hear you didn't enjoy the new plant-based cheese. Thank you for your feedback. We will forward it to the team for review!
@HeatherMac2010 Unfortunately, we have identified a quality issue with our dips. To ensure the best experience, we have temporarily withdrawn this product while we work to resolve the issue.
@Pwn_Sports Unfortunately, we have identified a quality issue with a few of our dips. To ensure the best experience, we have temporarily withdrawn this product while we work to resolve the issue.
@THarris1519 Hi, @THarris1519 We are encountering some supply chain challenges with the cheesy cheddar dip, which led us to temporarily remove it from our menu. We are hoping that it will be back in stock soon.