@houseoffraser 3 weeks on and I still don't have my 40th birthday gift. Palmed off, investigation blah blah, relevant department blah blah... My wife just wants a refund at this point. You're "Unable to process". Disgrace.
@houseoffraser Done all this. Got nowhere. Chain of emails back and forth. 3 weeks without anyone at @houseoffraser taking any ownership. The gift my wife ordered for my birthday never arrived. Not allowed a refund or replacement until investigation is complete... 3 weeks.
@houseoffraser just DMed you regarding my 40th birthday present which has never been delivered by @evridelivery. Gone missing in their network apparently... Been over a week of being fobbed off. I want this resolving please.
#WorldPrematurityDay2023
Mad to think how small the twins were the day they were born. Penny weighed 977g, and Pippa a tiny 726g.
Penny has been tiny ever since, always the smallest in her class and age group. But my goodness does she make up for it in personality and sass.
3/3 π§΅ "Listening to parents saves babiesβ lives. At Sands we hear from bereaved parents every day, many of whose babies could have been saved if their concerns about their pregnancy, labour or newborn baby had been taken seriously." - @CHarmerSands, CEO of Sands.