Parag Kawle

[Parag Kawle @parag607]

@XpressBees_IN @jaagograhakjago Also nobody has replied to my email yet and your helpline callback option doesn't work.

[Parag Kawle @parag607]

@XpressBees_IN Pathetic service. Your pickup executive came, said he’d bring a tempo to collect the parcel, and kept me waiting for a week. Now I’m suddenly told the pickup is cancelled, & the delivery executive isn’t even answering calls.
This is unacceptable. @jaagograhakjago

[Parag Kawle @parag607]

@XpressBees_IN @jaagograhakjago Make it a priority and initiate a return pickup #poorcommunication
#delayinservice

[Parag Kawle @parag607]

@tata_cars I haven't received clear updates yet from the dealer. It's been more than 2 weeks now above the 3 months delay. This is really frustrating and mentally stressful. Already taken hit financially.
I think better to go to consumer court now.
#poorcommunication
@jaagograhakjago

[Parag Kawle @parag607]

Sold my 2.5 year old Tata Nexon after repeated assurances from @Acko and @TataMotors that my new Tata Harrier would be delivered by 7 July. On the delivery day itself, I was informed of a 3 months-long delay.
The issue isn't the delay—it's the false assurances, poor communication

[Parag Kawle @parag607]

@acko @TataMotors @duavarun @ACKOIndia If this is how you treat your customers after mistakes made by your own team, it raises serious questions about your company's integrity and accountability. Hiding behind your Terms & Conditions to avoid responsibility for your employees' failures.

[Parag Kawle @parag607]

@acko @TataMotors Now your partner told me they will cancel my booking due to their negligence and lies.
#Shame #Patheticcustomerservice
#frustratedcustomer

[Parag Kawle @parag607]

@tata_cars Nobody has called me yet from your end.

[TATA.CARS @TATA_CARS]

@parag607 Hi @parag607, this is definitely not the experience we want you to have. Please share your contact number and dealer information via DM, and we will quickly get in touch with you to address your concerns and assist you with it. https://t.co/u0e592rBQO

[Parag Kawle @parag607]

@tata_cars Already sent a DM. Prioritise this and let me know what is the situation.

[Tukaram Mundhe @Tukaram_IndIAS]

Just Speak

FDA Maharashtra has launched grievance redressal portal for citizens. It is AI enabled platform, having auto assignment, auto escalation and built in accountability with traceability features .
https://t.co/597si71Z6E
#TukaramMundhe #FDA

[Parag Kawle @parag607]

@acko @TataMotors @jagograhakjago @TataMotors If u know deliveries are delayed, why not tell upfront instead of making false promises?
Customers plan their lives based on ur commitments. Poor comms & repeated assurances that aren't honoured cause stress & frustration.
Trust takes years to build & one to loose.

[Parag Kawle @parag607]

@acko @TataMotors & complete lack of transparency. I'm now left without a vehicle, affecting my daily commute, medical appointments and family commitments.
Customers deserve honesty and accountability from @Acko and @TataMotors @jagograhakjago
#CustomerExperience #ConsumerRights #TataHarrier

[Parag Kawle @parag607]

@MSEDCL Even after installing new TOD meters, bills are still being generated on average, resulting in excessively high charges. Complaints cannot be raised as the app, website, and toll-free number are all not working. How are consumers supposed to get support? #ElectricityBill

[Parag Kawle @parag607]

@MSEDCL Are the smart TOD meters mandatory to be installed? If yes, do we have any government notification which states the same?

[Parag Kawle @parag607]

@zeptocares Haven't received any calls yet from anyone at Zepto. Looks like it takes more than 3 days for you to call a customer.

[Parag Kawle @parag607]

@ZeptoNow really said: “Here’s your damaged apples - deal with it.”
Sent proof, followed process, but surprise! Replacing damaged products isn’t in their policy.
Selling spoiled items is fine, expecting accountability is not
#PoorCustomerService @jagograhakjago @zeptocares

[Parag Kawle @parag607]

@zeptocares You can call me now.

[Parag Kawle @parag607]

@zeptocares SLHINPPSD10994