@airindia - One of the worst experiences, Loss of Bag flight No. AI 106 - 5th Dec 2023 - Case # 14030148. Been following up for 1 year and 1 month, 21 emails, and no one is bothered to respond now. Is this what is expected from #TATA brand?
#Lossbaggage#AirIndia#Delhiairport
@airindia Hello everyone, Another month has passed with no update from @airindia. It’s frustrating to see such poor handling of customer issues. This ongoing silence shows a serious lack of responsibility. I was highly disappointed with the experience. I strongly advise you to stay away.
@airindia I find myself having to follow up repeatedly—as if it’s become a part of my daily routine. This lack of customer support reflects poorly on your service standards and adds unnecessary stress to an already frustrating situation.
@airindia@airindia, It is deeply disappointing to experience such a lack of responsiveness and timely updates regarding my ongoing concern. Resolving the issue may take time, the absence of clear communication and regular updates is unacceptable.
@NewJerseyDOT@PiyushGoyal@nitin_gadkari
@airindia Sent a DM. This has been going on for more than a year now. More than 21 email conversations, two cases, and still no update or action. This is so frustrating at @airindia side. I am going to lodge a legal complaint on this now.
@ConsumerReports@USDOT
@airindia Newark to Delhi by flight No. AI 106 on 5th Dec 2023.
PNR number is 3JS5EA.
Seat Numbers are B, C, A
The receipt of complaint by AI is BN 07 vide number 299770
Persons travelled : BIRVA PARAG KUMAR DOSHI, KAHAAN DOSHI, VIHAAN DOSHI.