Customer Claim Tech

Dedicated Customer Service Representative backed with more than 5 years experience in Customer Relations.

[Customer Claim Tech @ParcelShipping_]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Picnicqueen3 @Picnicqueen32]

Would you like to answer the phone please? Not only has your driver damaged my poperty with your van and driven off but an hour in the que without a reply is dreadful customer service.
@parcelforce

[Customer Claim Tech @ParcelShipping_]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[NoSport @NoSportHeath]

@parcelforce could someone please tell how my delivery says retention at Milton Keynes and then 20mins later says delivered when it hasn’t been delivered and now I have no way to contact,can someone help

[Customer Claim Tech @ParcelShipping_]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Millbrook Glenoe @angrymillbrook]

@parcelforce Sorry, you cant even deliver to the UK when you say you can! 48hr delivery still not here, no delivery on date given, drove to depot to be promised new date. No delivery, no update on app, no answer on customer helpline...another former market leader driven into the ground.

[Customer Claim Tech @ParcelShipping_]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[[a case of the blog] @acaseofthetwit]

@parcelforce I was expecting a delivery today and you failed to deliver it, despite the proper name, address and apartment number being on there. There are no gates or obstructions and I’m not sure why it would have failed. Could you please redeliver?

[Customer Claim Tech @ParcelShipping_]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Lucy McGrother @LucyMcGrother]

How long does it usually take for a parcel to be delivered to China pls?
@parcelforce

[Customer Claim Tech @ParcelShipping_]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Customer Claim Tech @ParcelShipping_]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Marmite @torresredno9]

Did anyone ever tell you the high street is fcuked @parcelforce came last week and said they was giving drivers days off so much for online booming 🏴󠁧󠁢󠁥󠁮󠁧󠁿💩🚮

[Customer Claim Tech @ParcelShipping_]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Caroline Farrow @CF_Farrow]

@parcelforce it's not easy to talk to a real person.

Twice now you have tried to deliver a Mac mini and a MacBook to an empty church and left your card in the defibrillator in the porch. The card won't let me reorganise delivery/collection and I have no idea where the items are. 😡

[Customer Claim Tech @ParcelShipping_]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Will Jewell @willjewell10]

@RoyalMail @parcelforce why do you think it’s a good idea to put a parcel in a bin as a safe place? It’s since been collected by the bin men as I was away for 2 days so I haven’t received my order!!!

[Customer Claim Tech @ParcelShipping_]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[SteezeMcQueen @SteezeMcQueen1]

I was meant to be receiving a parcel yesterday , the tracking got to you are next then get a message saying no access and it cant be delivered even though I paid for next day now my £1600 item is no where cant even track it anymore
@parcelforce

[Customer Claim Tech @ParcelShipping_]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Customer Claim Tech @ParcelShipping_]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Customer Claim Tech @ParcelShipping_]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[TFitz @resjudicata86]

@parcelforce - package placed with you for delivery via express48 on Monday. It’s now Friday and I still don’t have my package and no update on when it’s going to be delivered. BTW, it’s the champagne for my 40th birthday TOMORROW. When are you delivering it? #CustomerExperience

[Customer Claim Tech @ParcelShipping_]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Customer Claim Tech @ParcelShipping_]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[russell elphick @saabturbocab]

Hello parcel number BT009500145GB was sent to the wrong sorting office. Please tell me it's coming today as I've paid twice the postage costs to get it here today.
@parcelforce

[Customer Claim Tech @ParcelShipping_]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Meaghan @XernMeg]

@thewossy @RoyalMail @parcelforce Privatisation has really ruined Royal Mail. I miss being able to go to the big post office and pick up deliveries I missed, now it’s only open for 4 hours a day, weekdays only, while everyone is at work 🫠

[Customer Claim Tech @ParcelShipping_]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Customer Claim Tech @ParcelShipping_]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Customer Claim Tech @ParcelShipping_]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Robert Stead @SteadRobert]

@RoyalMail @parcelforce for all that is holy in the world why are you so crap. E-mail parcel coming Monday, but don’t attempt til Tuesday. Use the app to re-arrange for Thursday, e-mail saying re-attempting today Wednesday! More like ParcelFarce Aghrrrrrrrr!

[Customer Claim Tech @ParcelShipping_]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Overture @TheProf_______]

@parcelforce Why when I redirect a parcel to a post office because you always try and deliver to my business out of hours. Do you then 3 times try and deliver to that post office out of their business hour you 48 service is now taking 8 days and counting