iz

42

[iz @parcmaison]

@virginmedia been trying to help my mum change up services using online chat, but it has taken 1.5 hours and agent is taking over half an hour to respond to each message. Seems like you’re trying to frustrate us into just renewing! Disappointing customer service.

[iz @parcmaison]

@WestMidRailway Thanks for getting back to me - it has turned up! All is well :)

[iz @parcmaison]

@WestMidRailway cross city line showing as just misc delayed - any indication of when it’ll be running properly? Thanks!

[iz @parcmaison]

@UberUKsupport didn't receive half of my order tonight, but apparently I'm not eligible for a refund for the part that never arrived? Provided image of what did arrive, and no explanation as to why I can't get a refund for food I've paid for but didn't receive. Please help!

[iz @parcmaison]

Just been threatened by an @OVOEnergy customer service employee with details being passed onto credit reference agency when I've provided readings + bill hasn't been updated accordingly, so should be in ~£400 credit. Left feeling anxious + unsupported as a vulnerable customer :(

[iz @parcmaison]

Hi @OVOEnergy - just wondering why you're estimating that I've used over 8000 kWh of gas in December, when for the last two years I've used around 1500? Fairly sure I'll not be £4000+ in debt to you come next December. £550 is an unreasonable amount to ask for each month :)

[iz @parcmaison]

@RoyalMail hi - I've been tracking a parcel due to be delivered yesterday, it was out for delivery yesterday but is now showing as 'item retained' - please can you help? Haven't asked for it to be held and it was sent on tracked 24!! No slip through letterbox either :(

[iz @parcmaison]

@WestMidRailway hi! Looking to travel into the office tomorrow - all services on the cross city line (I'm going from bournville to bhm new street) showing as cancelled until past 9am. Are there likely to be any changes to this? Thank you, hope you're staying cool!

[iz @parcmaison]

Hi @JustEatUK - ordered almost two hours ago and apparently the driver has been waiting at maccies for over an hour. Can't find a way to get in contact with you and just want my food! Please help!

[iz @parcmaison]

@CharlieSpeech @Parky10000 I get frequent reports that she is slacking on the job - maybe she needs some training from this cat?

[iz @parcmaison]

@vixi58 @Parky10000 @wildcatB30 @CharlieSpeech @deserterblog Come to Attic for the six Nations in the first weekend of Feb!!

[iz @parcmaison]

@AvantiWestCoast No worries - thought it was worth asking! Thanks for your reply! :)

[iz @parcmaison]

@AvantiWestCoast Hiya - looking to travel today after delays yesterday and I missed booked train. Is it poss to book a seat for the train I want to get via you guys? Thanks! :)

[iz @parcmaison]

@bear_betsy #paddypowerleavethekidsalone UNACCEPTABLE!!!

[iz @parcmaison]

@StarbucksUK Maypole in Birmingham! Would be good if you could keep stock levels up to date, especially on your own app 🤔

[iz @parcmaison]

@StarbucksUK - really disappointed - ordered a drink and a confetti cup via app because all was in stock, arrive and they don't have the cup available! Please can you keep stock up to date, made a special birthday trip and was a waste :(

[iz @parcmaison]

@AlbaneseCandy hi, do you ship to the UK? thanks! :)

[iz @parcmaison]

@Parky10000 @CotteridgeWines @SirenCraftBrew Haha I can go and get you some if you want?

[iz @parcmaison]

@Morrisons bought these beef potato sticks today - they have a space for a best before date but no date! (They're fine, but just as an FYI)

[iz @parcmaison]

@ArgosHelpers It's okay I managed to get it elsewhere - hopefully you can fix the problem with adding things to the basket soon!

[iz @parcmaison]

@ArgosHelpers hi there - trying to add the new hyrule warriors switch game to my basket and it isn't working - please could you help? Thanks!