Parv Kothari

Computer Engineer

[Parv Kothari @parv_kothari]

Latest update: They returned PCB but then their technician is pointing that motor is faulty. Still without Air conditioner.
Giving up now. Buying a new one.

Thanks for the experience @RelianceDigital

Good governance @jaagograhakjago

Consumer is left to suffer in India

[Parv Kothari @parv_kothari]

@RelianceDigital @ResQ_in took parts of my AC 2 weeks ago in peak summer. Their technician LEFT THE COMPANY. Parts still with them. Zero updates.

This is how they treat extended warranty customers. 🧵

[Parv Kothari @parv_kothari]

Still waiting on service. Not yet contacted by anyone. This trail exhibits your negligence towards customers @RelianceDigital @BadeBrian @jaagograhakjago

[Parv Kothari @parv_kothari]

@RelianceDigital Service Id is in thread itself. Also DM'd you information!

[Parv Kothari @parv_kothari]

4/ Their first actual reply after 10 days? "We can't find you in our system. Please share your invoice."

It's peak summer in Mumbai. No AC. No accountability. No shame.

Service ID: 5021297 | Ticket: 776582999610
#RelianceDigital #ResQ #ConsumerRights #ConsumerForum

[Parv Kothari @parv_kothari]

@RelianceDigital I am still without AC!!
Technician visited 2 days later & found issue in the coil and took it back with him. He said the coil will be fixed in 2 days and AC would be functioning. I am still waiting on it.
Surprisingly even customer support team isn’t responding!

[Parv Kothari @parv_kothari]

Paid extra for
@RelianceDigital
resQ extended warranty - promised free service & gas refill. Booked gas refill 27 Nov. 7+ days. No technician. Only false “72 hrs” emails. This is mis-selling. Refund my resQ plan NOW.
@RelianceResQ
@reliancegroup
@jagograhakjago
#ConsumerRights

[Mihir Kothari @kothari_mihir]

"We've a score to settle" - please carefully pick your battle xD
@MoSalah
#UCLfinal #UEFAChampionsLeagueFINAL #RealMadrid #RealMadridVsLiverpool
#HalaMadrid

[Parv Kothari @parv_kothari]

So much for the support @JioCare. I have been stuck on this problem for 2 days now and there is no way to even raise a ticket!

[मुंबई पोलीस Mumbai Police @MumbaiPolice]

Hope you didn't forget to wear your mask when 'ju-vent' out today!

It's our 'premiere' duty as a 'City' to stay 'United'.

[Parv Kothari @parv_kothari]

Hoping you look into thia @jagograhakjago

[Parv Kothari @parv_kothari]

Contacted jeeves and flipkart for AC problem, as we had warranty against it.
We were put through varied levels of customer support lines and were last assured that our problem will be resolved.
Attached is the support we received. No wonder we are drifting away from
@Flipkart

[Parv Kothari @parv_kothari]

Rescheduled even today. Let's play odds, reschedules tomorrow or not? #Flipkart @Flipkart #Jeeves

[Parv Kothari @parv_kothari]

Contacted jeeves and flipkart for AC problem, as we had warranty against it.
We were put through varied levels of customer support lines and were last assured that our problem will be resolved.
Attached is the support we received. No wonder we are drifting away from
@Flipkart

[Parv Kothari @parv_kothari]

Highly appreciate the outlook https://t.co/JtL0ofxyvU