@marksandspencer@MattieJameson I agree only seems to get 20% off different departments but no rewards as used to very often like offers on food items all seems to be targeting you to spend more on other items in store ๐
@merseyrail Yes but never seem to be below the targets you set to enable pass holders to claim compensation even though we are inconvenienced just as much as single/return ticket holders so waste of time trying to claim ๐
@merseyrail I used to regularly but nothing is done about it and nothing changes and you never publish any results of these automated surveys - just a waste of time!!
@merseyrail Not worth the effort of doing it as improvements donโt seem to be made on the service you provide or donโt provide depending on what day of the week it is ๐
@merseyrail I keep completing these surveys but has yet to enhance my journeys and no trains available from Capenhurst to Liverpool again this morning so first day of my daughters monthly rail pass wasted and cost her a fortune get to work again ๐ก
@merseyrail Great start to my New Years monthly railpass as had to use car this morning as no trains to Liverpool from capenhurst which incurs petrol money, tunnel fees and extortionate parking fees again ๐ก think itโs about time you got your engineers to try and resolve this!!
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