Pat Sanchez

[Pat Sanchez @patcsanchez]

@verizon Most expensive mobile carrier has the worst service. Even if I hate my new carrier I will never go back. You just lost a 20+ year customer for life.

[Pat Sanchez @patcsanchez]

@verizon welcome to 1979 where you can only receive a final bill through snail mail, which arrives 60 days later.

[Pat Sanchez @patcsanchez]

@verizon If you ever wanted a customer to come back after leaving, making things extra extra hard to even get information when someone leaves is not the way to do it. If I don't like my new carrier I will definitely not be back.

[Pat Sanchez @patcsanchez]

@VerizonSupport Nice try, doesn't accept any info I enter and the secret question is not one that I set up.

[Pat Sanchez @patcsanchez]

@Verizon trying to pay off a terminated account has turned into a full day's work for me. Thank you for the reminder of why I switched carriers.

[Pat Sanchez @patcsanchez]

@FedexKinkos That's got to be the most glib response ever. Yes, she is amazing, but how long do you think you can you keep her as an employee if she has to do this day after day as customers get more and more grumpy?

[Pat Sanchez @patcsanchez]

@FedexKinkos a line out to the door at peak morning rush and 1 person servicing all of us. To her credit she never stopped smiling but holy cow. Reminded why I try to NEVER come in here.

[Pat Sanchez @patcsanchez]

@paypal what are you thinking? I will no longer use my business debit card now that you have decided to make it SUPER difficult. I don't think you thought this one though.

[Pat Sanchez @patcsanchez]

@sunnyda48352980 @Lowes Zero care if they keep a customer. Just employees, who I feel sorry for, repeating @Lowes talking points over and over again. No way to properly escalate an issue. No surprise that their sales are dropping.

[Pat Sanchez @patcsanchez]

@Lowes Why do you display zero urgency to make things right when a defective product is delivered? You were very quick to take my money but when it turned out what you delivered was defective it's like pulling teeth to get it replaced. Talk about buyer's remorse

[Pat Sanchez @patcsanchez]

😤 Absolutely fed up with @Lowes customer service! It's like they don't care about customers at all. Waited ages for help, and when I finally got issue escalated, they were of no help. Is this how you paying customers? Time to shop @homedepot #LowesLetdown #CustomerServiceFail

[Pat Sanchez @patcsanchez]

"🔥 Seriously disappointed with my recent experience at @Lowes. The lack of assistance made my experience a total nightmare. 🙅‍♂️ When did customer service take a backseat? Time to step up your game and show some respect for our time and money. 😡 #UnsatisfiedCustomer #LowesFails"

[Pat Sanchez @patcsanchez]

So @Lowes has told me every day this week about their "policy". Since you're so big on policy, how about you follow it yourselves and call your customer back when your "policy" says you will? Nope? Thought not.

[Pat Sanchez @patcsanchez]

@Lowes Never. Ever. Ever. Again. Will I set foot in a Lowe's store. Your so-called escalation team just spouts "policy" even though I have been trying to resolve my issue for DAYS. No, no, no.

[Pat Sanchez @patcsanchez]

@HumaneTampaBay Found a baby hatchling of some type of bird in my yard this morning. Any chance I can bring it to you today?

[Pat Sanchez @patcsanchez]

@BreezeAirways trying to add a Known Traveler number to a trip, emailed yesterday morning, no response. Any chance I can get some help here?

[Pat Sanchez @patcsanchez]

@UPS a package that was "reported as delivered" on 8/522 has FINALLY shown up today. FYI, today is 8/12/22. Do better, UPS. Do better.

[Pat Sanchez @patcsanchez]

@UPS Sent in DM.

[Pat Sanchez @patcsanchez]

@UPS got delivery "confirmation" for something that was definitely NOT delivered. Proof of delivery just says the city and state, no address, no signature. What kind of proof is that supposed to be?

[Pat Sanchez @patcsanchez]

@UHaul_Cares Thank you, my son called customer service and they refunded him.

[Pat Sanchez @patcsanchez]

@uhaul_cares truck filthy when we picked it up, now being charged $43 when we return it? Great way to bring in extra revenue at the expense of customers.