Peak logic!!!
Company agrees our mattress has undulation within 2 years and needs replacement… but first takes it away and then sends the new one. So we just sleep on the floor meanwhile? Brilliant service @WakefitCo@SupportWakefit 🙃
I also hv a call recordng of the way Akhand Services person spoke to me over call. On getting to know that the call is being recorded, he immediately mellowed down. Very unprofessional and unethical way of delivering services.
Im gng to escalate this matter in the consumer court
@Elica_India you 3rd party agents are very rude and don’t know how to behave with customers. On 27th Sept a ticket was closed to fix broken glass on the burner along with auto ignition issue. For which 413 charge was levied as visitation fee. The issue still persists and.
Ticket was raised on 19th day and the 3rd party agent Akhand Service Mumbai doesn’t know how to speak to customers. They are cancelling our ticket every now and then and delaying the issue even more. Very bad customer experience after investing soo much in this product.
@bewakoof It wasn’t that it was highlighted a week later. Just a miss by A DAY is causing me a loss of 699. Ive ordered 8 tshirts… order still is delayed. It bcms difficult to keep track of what was delivered and not. Pls understand and either refund or dispatch another one
@bewakoof pathetic service by you guys! Ordered 8 tshirts, out of which 4 were delivered on 2nd June, 1 T-shirt stated delivered but i haven’t received the product. You guys dont even have a call center no to check. We have to write a mail… which i did on 6th June
@bewakoof Order no 100773117 - Women’s Black Swag Rani Tshirt.
Ordered on 1st June. Amnt paid Rs 699/-
Said delivered on 2nd Jun
Mailed abt issue on 6th Jun
Today on App got to knw they cant take my request as its beyond 72hrs.
Pls look into it urgently
Else, will report in consumer court
A miss by a day of informing has led to a loss of rs700, which is unacceptable! @jagograhakjago pls look into it. Bewakoof is literally making people Bewakoof. They are not returning my money and remaining order is delayed as well.
Today as i chat with the representative on ur app only to know the queries are to be placed within 72hrs. We as working people don’t get time to check the pack on the same day itself. There can be a delay at our end as well like u guys face operational issues.
@EurekaForbes >10days have passed and your team is just mailing me saying someone will contact you. I have sent 5 reminders within this time period. No calls yet! We purchased AMC and it isnt reflecting it ur system. Your sales people are not responding as well