Sanjay Pathak

[Sanjay Pathak @path39573]

When you buy from Croma but customer support buys time. @cromaretail @_WiseRoy_

[Sanjay Pathak @path39573]

@cromaretail @_WiseRoy_ @jagograhakjago @ccomplaint206 @onsitego

[Sanjay Pathak @path39573]

Very poor service from @cromaretail, @_WiseRoy_ . My AC complaint gets registered in the morning and automatically closed by evening without any call or technician visit.

Is this your after-sales service?
Purchase Date: 05-03-2026
Order IDs: EC265008605185

#Croma #PoorService

[Sanjay Pathak @path39573]

@cromaretail “How long should a customer wait? I have been waiting since 6th March for a resolution.” @cromaretail @_WiseRoy_ @jagograhakjago @ccomplaint206

[Sanjay Pathak @path39573]

@Vivekananda9999 @CRoma @NoelTata @ShibashishRoy @TOIIndiaNews “I’m facing the same problem too.”

[Sanjay Pathak @path39573]

@cromaretail Any update @cromaretail ?

[Sanjay Pathak @path39573]

@Mustakeem_JUH @CRoma @TataCompanies @jagograhakjago @nothingindia @consaff Same here bhai.

[Sanjay Pathak @path39573]

@cromaretail “New service standard by Croma Retail:
No visit. No inspection.
Still a job sheet generated. 👏
Great way to ‘resolve’ customer issues without actually solving them.”@cromaretail @_WiseRoy_

[Sanjay Pathak @path39573]

@cromaretail Hello @cromaretail
I have been patiently waiting for solution since 6/3/26. And every customer support is giving me the same answer. This is really mentally frustrating to us as a customer . How many more days do you want me to chase you for the services that I already paid for!

[Sanjay Pathak @path39573]

@cromaretail 24 hours later, and this is still the same response. Seriously? @cromaretail @_WiseRoy_

[Sanjay Pathak @path39573]

@cromaretail @cromaretail @_WiseRoy_ Any update?

[Sanjay Pathak @path39573]

“Look how Croma Retail @cromaretail fools its customers.”

“Funny how it suddenly got resolved in just 1 minute after all the delays. Amazing service from Croma Retail @_WiseRoy_ 👏”