माननीय @RBI, @RBIOfficial, @FinMinIndia, @DFS_India, @nsitharamanoffc, @KVICIndia एवं @centralbank_in,
मैं Ombudsman Complaint No. [RBI/CMS/N202223014009123/ 2022-23] के संबंध में न्याय एवं स्पष्टीकरण की अपेक्षा करता हूँ।
RBI Ombudsman ने मेरी शिकायत में Central Bank of India को दोषी पाया था और बैंक ने मुझे ₹10,000 की क्षतिपूर्ति (Compensation) भी प्रदान की। इससे यह स्पष्ट है कि बैंक की ओर से लापरवाही एवं सेवा में कमी पाई गई थी।
मेरा प्रश्न बहुत सरल है:
यदि बैंक अपनी जिम्मेदारियों के निर्वहन में दोषी पाया गया, तो उस लापरवाही से उत्पन्न वित्तीय भार एक सामान्य उधारकर्ता पर क्यों डाला जा रहा है?
मेरा हमेशा से यही कहना रहा है कि बैंक को निर्धारित समय सीमा के भीतर KVIC के समक्ष सब्सिडी से संबंधित प्रक्रिया पूरी करनी थी। यदि बैंक समय पर आवश्यक कार्रवाई करता, तो सब्सिडी से जुड़ा यह विवाद उत्पन्न ही नहीं होता।
मैं RBI, KVIC तथा संबंधित अधिकारियों से विनम्र निवेदन करता हूँ कि इस मामले की निष्पक्ष समीक्षा की जाए और यह देखा जाए कि जब Ombudsman स्वयं बैंक की कमी को स्वीकार कर चुका है, तब भी एक उधारकर्ता को उस गलती का वित्तीय दंड क्यों भुगतना पड़ रहा है।
मैं केवल तथ्यों के आधार पर निष्पक्ष पुनर्विचार और उचित उत्तर की अपेक्षा करता हूँ।
#RBI #BankingOmbudsman #CentralBankOfIndia #KVIC #PMEGP #ConsumerRights #BankingComplaint
Dear @RBI, @RBIOfficial, @FinMinIndia, @DFS_India, @nsitharamanoffc, @KVICIndia and @centralbank_in,
I am seeking clarification and justice in Ombudsman Complaint No. [RBI/CMS/N202223014009123/ 2022-23].
RBI Ombudsman found Central Bank of India at fault and the bank paid ₹10,000 compensation to me. This clearly establishes that there was negligence on the part of the bank.
My question is simple:
If the bank was at fault for not properly handling/following up the subsidy process, then why should the financial burden arising from that negligence be borne by the borrower?
My stand has always been that the bank was required to process and pursue the subsidy-related formalities with KVIC within the prescribed period. Had the process been completed in time, the subsidy issue would not have arisen.
I respectfully request RBI, KVIC and the concerned authorities to review whether a borrower should continue to suffer financial liability when the Ombudsman has already held the bank responsible for deficiencies in service.
I am only seeking a fair review of the facts and a reasoned response to this question.
#RBI #BankingOmbudsman #CentralBankOfIndia #KVIC #PMEGP #ConsumerRights #BankingComplaint
Dear @RBI, @RBIOfficial, @FinMinIndia, @DFS_India, @nsitharamanoffc, @RBI_Ombudsmen, @KVICIndia and @centralbank_in, @PMOIndia
In Ombudsman Complaint No. [RBI/CMS/N202223014009123/ 2022-23], the RBI Ombudsman found Central Bank of India at fault and the bank paid me ₹10,000 as penalty/compensation.
My consistent stand has been that the bank was required to apply for the subsidy with KVIC within the prescribed time period (i.e. 5 Years).
Had Central Bank of India submitted the application on time, KVIC could have released the subsidy to the bank. However, due to the bank’s negligence and failure to act within time, the subsidy was never processed.
Today, the complete financial burden of the bank’s mistake is being placed upon me with a huge impact on my Cibil ratings and my overall social life.
Even after RBI acknowledged the bank’s negligence, the actual issue regarding the subsidy and resulting financial liability was never resolved. Further, the bank filed a case against me, and liability was imposed upon me without proper consideration of my side, the RBI Ombudsman findings, and the facts related to the KVIC subsidy issue.
I have sent multiple emails and follow-ups, but no proper response has been received so far.
I humbly request the concerned authorities to fairly re-examine the entire matter so that the consequences of the bank’s negligence are not unfairly imposed upon me.
#RBI #BankingOmbudsman #CentralBankOfIndia #KVIC #ConsumerRights #LoanIssue #SubsidyIssue #BankingComplaint
माननीय @RBI, @RBIOfficial, @FinMinIndia, @DFS_India, @nsitharamanoffc, @RBI_Ombudsmen, @KVICIndia एवं @centralbank_in,
Ombudsman Complaint No. [RBI/CMS/N202223014009123/ 2022-23], में RBI Ombudsman ने Central Bank of India को मेरी शिकायत में दोषी पाया था तथा बैंक द्वारा मुझे ₹10,000 की पेनल्टी/कम्पेन्सेशन राशि भी दी गई।
मेरा लगातार यही कहना रहा है कि बैंक को निर्धारित समय सीमा के भीतर KVIC विभाग में सब्सिडी हेतु आवेदन करना था। यदि Central Bank of India समय पर आवेदन करता, तो KVIC द्वारा बैंक को सब्सिडी प्रदान कर दी जाती। लेकिन बैंक की लापरवाही एवं अनदेखी के कारण समय पर आवेदन नहीं किया गया।
आज उसी बैंक की गलती का पूरा वित्तीय भार मुझ पर डाला जा रहा है।
दुखद बात यह है कि RBI द्वारा बैंक की गलती स्वीकार किए जाने के बावजूद वास्तविक सब्सिडी एवं वित्तीय नुकसान के मुद्दे का समाधान नहीं किया गया। इसके अतिरिक्त बैंक ने मेरे खिलाफ मामला दायर किया और मेरी बातों, RBI Ombudsman के निष्कर्षों एवं KVIC सब्सिडी से जुड़े तथ्यों पर पर्याप्त विचार किए बिना मेरे ऊपर भुगतान की जिम्मेदारी डाल दी गई।
मैंने इस विषय में कई ईमेल एवं फॉलो-अप किए, लेकिन अब तक कोई उचित जवाब प्राप्त नहीं हुआ है।
मेरा केवल इतना निवेदन है कि पूरे मामले की निष्पक्ष पुनः समीक्षा की जाए ताकि बैंक की लापरवाही का भार गलत तरीके से मुझ पर न डाला जाए।
#RBI #BankingOmbudsman #CentralBankOfIndia #KVIC #ConsumerRights #LoanIssue #SubsidyIssue #BankingComplaint
Dear @RBI, @RBIOfficial, @FinMinIndia, @DFS_India, @nsitharamanoffc, @RBI_Ombudsmen and @centralbank_in
In Ombudsman Complaint No. [RBI/CMS/N202223014009123/ 2022-23R], RBI Ombudsman found Central Bank of India at fault and the bank paid me ₹10,000 as penalty compensation.
However, the main issue still remains unresolved.
Due to the bank’s negligence and failure to properly process/forward the required documents related to my subsidy matter, I continue to suffer financial liability for an amount which, in my understanding, should not have been imposed upon me in the first place.
While the bank’s mistake was acknowledged by RBI and compensation was ordered, the actual financial/subsidy loss caused due to the bank’s actions was never addressed in the final resolution.
I have sent multiple emails and follow-ups but have not received any response regarding the unresolved liability and subsidy amount.
Requesting RBI and concerned authorities to kindly revisit the matter and ensure complete justice.
#RBI #BankingOmbudsman #CentralBankOfIndia #ConsumerRights #BankingComplaint #India #LoanIssue #SubsidyIssue
@IDFCFIRSTBank It's been 2 years since I am trying to close my current account. All required documents, signed by all 3 directors, have been submitted 3 times. Yet, the account is still active and I'm getting charges for not maintaining minimum balance.
SBI gives better service🙄
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They're even asking for extra money outside of official charges.
Please help resolve this urgently!
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Unhappy with @CIBIL_Official customer service.
Raised an incident - ***24112023002647
but it got closed without addressing my concerns😞
@TransUnionCIBIL, I have got something from @RBI which i need to tell you.
Please help me in resolving this! #CustomerService#CIBIL
@RBI N202223014009123
Mentioned Compliant is closed without my consent
Although, it's in my favor but conclusion is unsatisfactory
I am unable to appeal on portal, tried all means of contacting RBI (email, calls) but no reply
Please help
#UnsatisfactoryResolution#RBIComplaint
@RBI : Regarding N202223014009123
Compliant is closed without my consent and i am not able to appeal it also
Although, result is in my Favor but still it's unsatisfactory
Further discussion is required but i am not able to do so, I have tried all the means of contact (email,Call)
@airtelindia : It's been more than 2 weeks i have paid for New Wi Fi Connection.
Neither anybody is coming for installation nor i am getting refund.
It's all bullshit what you say Resolution in 48 hours and all.
#fraud#feelingbetrayed
@airtelindia@airtelindia
It's been almost 6 months I have paid for Xtreme fiber connection.
Neither I have got the connection till now nor I am getting money back.
Your local vendor is much more than pathetic.
I have never seen a chatbot which is stupid to this level as yours.