@USAA_help Sure, would make sense if it was a 10-15% or even 25% increase in pricing. But 50%….
Given this was my 2nd billing cycle, seems like clear predatory pricing. Offer customers below market rates, and then jack up once acquired, with no acknowledgement that the OG rate was a promo
@USAA you raised my 6 mos. car insurance premiums from $1,200 to $1,800. Same car, same coverage, same state, no accidents.
Is there any other industry where you can hike subscription costs by 50% within 6 mos. without any change in service, customer exp, etc.? @USAA_help