Here is why you should never buy an appliance from @Lowes
1) Bought a washer/dryer last Sunday- advertised that it would get here last Tuesday. When I purchased- delivery time switch to Thursday. (not convenient, but I can make it work)
2) Thursday comes around and my appointment is between 3 PM and 7 PM - naturally they show up at 5pm (this is important for later)
3) washer connected works fine, dryer does not work. The drum does not spin.
4) I am told that because the delivery was after 3:30 PM. I’m gonna have to wait 48 hours to get an exchange. This is a ridiculous concept because A) I did not arrange for the appointment to be between 3 & 7, B) I did not show up at 5:30 pm C) I did not bring faulty equipment.
5) everyone I talk to from supervisors to management apologizes for the logistics but promise me it’s gonna get there at 8 AM sharp on Saturday.
6) as I am now writing this it’s 10:45 AM, and I received a call from Lowe’s stating that because of a power outage at the warehouse, they cannot deliver anything today. They ask if they can reschedule it for Monday.
7) this is not possible because I am actually on an offsite next week.
8) the Customer Service lady scolded me for being upset about the fact that I haven’t gotten a dryer in a week and tells me that there’s nothing they can do.
I know @Lowes 1) will not see this 2) will not care. But for anybody that does see this tweet and please share it for maximum exposure- do yourself a favor spend a little bit more money at either @HomeDepot@BestBuy or anywhere else because Lowe’s Customer Service is the worst I’ve ever dealt with in my life, they do not care after they get paid about you or your product.
@H1BExpose@InvisoMr As someone who has a family member that has been affected by the Meta layoffs, I’d like to see that money go to American workers who were displaced.
@roadsterbobby@KangusB3 You forgot telcom consolidation and downsizing. Boomer husband offered outplacement in early 2000s. Hundreds of letters sent, not one interview. He eventually started his own company.
@Verizon Please train your store employees properly. Executors are not required to personally pay bills of the deceased. There is a process that must be followed to pay bills from an estate account and no you do not get to demand an executor pay everything immediately.
When the rich CEOs brag about how many hours they work, remember that they have servants who clean their homes, cook their meals, and do their shopping. When you have to do these things yourself, it doesn't count as working, mysteriously.
You know what us harder to do than getting a Real ID? Trying to close out a deceased persons @VerizonSupport@Verizon wireless account. Second time in two days had to go to physical store and wait in line for hours trying to get it done.
#verizon
I overpaid a credit card $150....of course they took the money immediately but when I call to get it refund, they say it will take 15 business days to get the money back in my account.
Why is banking so stupid??
@micytomkins@JesterJum No one wanted to touch cash during the pandemic, it was card only now that they have you hooked on cashless, businesses are passing along the 3% bank charge as a service fee. Before pandemic, businesses used to eat the cost.
@ReclaimAsset Thanks for reaching out but I have filed a complaint with the CFPB. This goes well beyond asset recovery. The entire customer service experience was abysmal and I want Chase to spend money filing a response and having that on record.
@miracle_wip@ChaseSupport@Chase I have and you get different answers every time you speak with a different “supervisor” I call in though. Online is totally non responsive. Maybe that is better then the aggravation of speaking to a representative.
@Chase@ChaseSupport@ChaseReserve You have 20K of my money that you won’t refund for at least 14 days.That is what the most recent “supervisor” told me. The one this morning said if I provided the bank routing number I would have the money back in my account in 1-7 days.
if a doctor who graduated medical school says you need something, it should be illegal for someone sitting behind an insurance desk with absolutely zero medical training to deny you coverage...