@DtiPhilippines@DICTgovph@NTC_PH Please look into this. Bakit consumers ang laging nag-a-adjust habang tuloy-tuloy ang full billing kahit ilang araw walang service? We're not asking for free internet. We're asking to pay fairly for the service we actually receive.
@enjoyGLOBE Hanggang kailan ganito ang internet service ninyo? In just ONE MONTH, ilang beses na kaming nawalan ng internet, some outages lasting for DAYS! We pay β±2,699/month for 600Mbps, yet FULL PAYMENT pa rin ang sinisingil ninyo kahit hindi namin nagagamit yung service!
Under RA 12234 (Konektadong Pinoy Act), subscribers have rights to accurate billing and timely rebates or refunds for billing errors. We demand a proper investigation, a permanent fix, and fair bill adjustments for ALL documented outages!