@GNRailUK Is someone going to tell people at the station what is going on. We are just standing here waiting for another train. Your other posts are saying trains North are not serving this station.
@GNRailUK I am stranded at St Albans after being told by staff at King's Cross to come here. Trying to get to WGC and there are no buses or station staff.
@SamsungUK I have already tried that. The response I got was that I had to wait an unknown amount of time to receive a DPD delivery email. One member of staff quoted 3 weeks+ but that was their guess. That's not very helpful when it appears new orders can be delivered next day.
@SamsungUK Can I ask where my phone is? My order has been stuck in 'processing' for 11 days, has past the delivery date and customer support have no idea what's happening. According to your web shop the phone is in stock and can be delivered tomorrow.
@GNRailUK TFL have said that I am not allowed to travel between Kings cross and Moorgate. I am confused as to why they would refund that fare. I was told by the TFL station staff to get in touch with Great Northern.
@GNRailUK my Moorgate train was diverted to Kings Cross. TFL wouldn't allow me to travel to Moorgate with my London terminals only ticket. I had to tap with my bank card. How do I claim that fare back?
@GNRailUK Hi, Thank you for the response. The only option is to have 'unused' tickets refunded which does not include the one for today, and an admin fee of £10 is charged.
@GNRailUK With today's technology it should be easy to keep your station staff up to date with delays and cancellations. It's stressing out the station staff everytime changes are made as they are just as in the dark as passengers.
@GNRailUK will you ever replace the aging 40 year old trains to Moorgate? Along with everybody else, I'm fed up of poor service. They constantly break down and we get to pay quite a lot of money for that privilege.