@Bengaligoddess Videoing someone who is making u feel scared and vulnerable isnt going to keep u safe u should of got up and left for ur safety then if he followed asked for help
@canyon_bikes I’ve been through your service team they were very dismissive the concern I had was not listened to an axle that became noisy and grinding had never been opened before then on inspection a bearing was in two half’s. apparently not a warranty issue was their final response