2/2Turns out, Monisha (manager) was at a temple but asked her staff to mislead me, saying she was in a hospital,Such dishonesty and mismanagement from @HDFCLIFE is unacceptable! The manager instructed her staff to lie instead of addressing the issue. #HDFCLife#IRDAI
1/2 Had a terrible experience with HDFC Life Vellore branch! My father was told he could close his policy after maturity, but now they refuse. Sundari Kuppusami misled us, and when I asked for the manager, they said she was unavailable
#HDFCLife#CustomerServiceFail#IRDAI