𝗣𝗖𝗫𝗖𝗼𝗺

Advanced call centre technology, Predictive Dialler, ACD, Inbound, Queues, QA, Reporting, Recording, Analytics, IVR, Speech, Cloud, On-site

[𝗣𝗖𝗫𝗖𝗼𝗺 @pcxcom]

Contact Center Performance Analytics - How is your team going?
Real time, historical, configurable, customisable, secure, role based reporting, dashboards, wallboard and agent performance for supervisors, TL, owners and managers.
#reporting #analytics
https://t.co/0fVWwbJR6P

[𝗣𝗖𝗫𝗖𝗼𝗺 @pcxcom]

Call Recording and Monitoring - paired with our call scripts data collection we have the best opportunity to capture the customer experience.
Supervisors and team leaders manage teams with real-time dashboards.
#recording #monitoring
https://t.co/0fVWwbJR6P

[𝗣𝗖𝗫𝗖𝗼𝗺 @pcxcom]

The PCXCom dialler will turbo-charge your agents and simultaneously streamline your management and backend work.
Supervisors and team leaders manage teams with real-time dashboards.
Now available in Asia Pacific.

#predictive #dialer #Promopricing
https://t.co/26phVCFaGS

[𝗣𝗖𝗫𝗖𝗼𝗺 @pcxcom]

PCXCOM - Game Changing. Inbound call system, Customer Care Agents, Smart ACD Automatic Call Distribution thousands of calls, auto skills based routing, QA and call flow management to the correct teams and agents.
#smartinbound #smartqueues #Promopricing
https://t.co/26phVCFaGS

[𝗣𝗖𝗫𝗖𝗼𝗺 @pcxcom]

PCXCOM - Game Changing. Advanced Predictive Dialer, Multi-modes, Inbound Call Smart Queuing, Recording & Monitoring, Integrated Quality Analysis, Broad Reporting, Simple to Complex Scripts, Cloud and On site.
#smartdialling #smartqueues #Promopricing
https://t.co/26phVCFaGS