@NissanUK - how long does it take your complaints team to honour the outcome of a complaint?
We are into week 5 and no update.
Every time I chase I get given a rough deadline that you miss!!
Happy to share all the details on here of my experience!
@NissanUK - still no further forward. Your customer services team canโt help as you apply a case manager and only that case manager can apparently help.
Do you not take complaints seriously?
Do you not have anybody above your case managers to support?
Terrible service!!!!!!!
@AerLingus - can someone please help. I need to make amendments to a successful compensation claim but after waiting 90 minutes on your phone line, I got an agent that told me they couldnโt help me.