@monicareidphoto@AmericanAir YEP. Day 3 with no updates on where my bags are. I don’t understand what’s so hard about unloading bags from a cancelled flight?? What’s the difference between that and unloading from a flight that arrived? SMH
Not only did my flight get delayed and cancelled with very little to no communication, my bags were also lost. I was sitting at the baggage claim for TWO hours trying to get my bags and to go back home with no luck. @AmericanAir DO BETTER. you all should be ashamed of yourselves.
@AmericanAir Yes, with no luck. I’ve been told a million times my bags will be rerouted to my destination. I just want reassurance my bags will be here tomorrow. Being across the country with my bags is HORRIBLE. I am convinced you all have lost them. I deserve to be compensated for this mess
ALL WITH A TODDLER mind you. over 12 hours at the airport, barely any communication or help from American. I was told several times my bags would be rerouted to my final destination just to get here with NO BAGS. I even went to the baggage office AGAIN this morning to ask.
I was told my bags are at the baggage claim office where I flew out of and they’ll be “rerouted to my destination” tomorrow morning, when I was already assured this morning they would be “rerouted to my destination”. Now I’m stuck across the country with NONE OF MY STUFF.
I’m receiving no compensation for all the agony @AmericanAir has caused. Me and my toddler were sobbing in the baggage claim looking for my bags and not ONE of your sorry ass employees would help me find my bags or were even remotely helpful.