@EurekaforbesIN you don’t think my issue is important enough to respond to? I’ve had enough of this. Monday 11 am. If I don’t get a resolution, consumer court it is.
🧵 THREAD: My parents (both senior citizens) purchased an Aquaguard from Eureka Forbes on 8 June. It was defective from day one.
More than a month later, despite repeated follow-ups, the issue is STILL unresolved.
@EurekaforbesIN
@SwethaRajkuma15@EurekaforbesIN Facing the same issue + their customer service rep was SO RUDE. She literally yelled at me and my father who is a senior citizen. When we asked her to watch her tone, she yelled more. Finally when yelled back, she disconnected the call w no resolution @EurekaforbesIN
I sincerely hope Eureka Forbes resolves this quickly.
If not, I will continue documenting this experience publicly so other consumers can make an informed decision before purchasing from the company.
Customer Code: 6007266509
@EurekaforbesIN
I have given @EurekaforbesIN 48 hours to provide a concrete resolution.
If this remains unresolved, I will escalate it through:
• Eureka Forbes Grievance Redressal
• National Consumer Helpline
• Consumer Commission
I sincerely hope Eureka Forbes resolves this quickly.
If not, I will continue documenting this experience publicly so other consumers can make an informed decision before purchasing from the company.
Customer Code: 6007266509
@Eureka_ForbesIN
Today, I finally sent a detailed escalation email because customer support has been completely ineffective.
I have also requested that @Eureka_ForbesIN review today’s customer service call recording due to the conduct of one of their senior representatives.
Even after paying for dismantling, @Eureka_ForbesIN still can’t provide a replacement date.
The expectation:
❌ Pay to dismantle a defective product
❌ Keep paying for drinking water
❌ Wait indefinitely
You want solutions? Sterilise, vaccinate, PROVIDE basic necessities to them! + educate the future generations on how to live in harmony with Mother Nature and all its elements @SaveDelhiNcrDog#SaveDelhiNCRDogs@narendramodi
That verdict? SO DELUSIONAL (reLocAtE tHe dOgS tO our DELULU sHeLtErs..)
We demand solulu now!! Sterlize, vaccinate, and put them back where they belong! Then educate your local bodies + janta!! #SaveDelhiNCRDogs@SaveDelhiNcrDog@narendramodi