We are trialing some additional security software on our servers to improve the security and number of out of date scripts such as WordPress. Customers may therefore find tickets being opened for sites with serious vulnerabilities or out of date scripts.
@welshjaci Unfortunately we are limited in the support we can provide via this method, however, we will ask a member of Sales to open a ticket for you as you will then be able to respond via email. Alternatively you could try a different browser or incognito mode if you prefer.
Our servers have now upgraded to the latest cPanel v108. Most notably, Horde is now removed as it is no longer supported and all accounts now use the new Jupiter theme. Release note are available here: https://t.co/ZvpFH2C8i2
Did you know that members can apply for funds to support any UK-registered organisation that aligns with our commitments? Every month we make £50k available to help support member-backed projects- just like the Katherine Low Settlement. More information: https://t.co/m3h5iEpmI9
Details of the Jupiter theme are here: https://t.co/vdFzhsWqUx - we might add, we don't like the new look ourselves as it removes all of the graphics / icons
Our servers have today all been upgraded to the new cPanel v100 release. There are few end user changes - the old addon, aliases & subdomain options are now part of the domains interface and the default theme for new accounts is now the new Jupiter theme as Paper Lantern is going
Our VPS platform now has AlmaLinux images available for new OS installs (https://t.co/TZgBIWbHDL). This is an ideal alternative to CentOS v8 which reaches end of support later this year. In-box conversions from CentOS 8 to Almalinux are also possible.
@filipino_chino We updated all of our servers earlier today as soon as this was noted as it was affecting inbound email to customers. Once Spamcop is fully operational again we will reinstate the RBL filtering using them. If you are experiencing issues still, please open a ticket.
Our client area has been upgraded today - both account holders and their sub account holders can now choose what specific types of e-mail that they wish to receive to keep communications relevant to them.
Our servers have today been upgraded to the newly released cPanel v88. Take a look at the new Roundcube version now provided as well as some enhancements to the Directory Privacy function. This also allows us to upgrade to MySQL v8 in the near future for improved performance
We are pleased to announce that following its availability from cPanel yesterday, our servers now offer PHP v7.4 to be selected via MultiPHP in your control panel
We have today extended our complimentary SSL certificate offering to all of our currently available hosting packages - this provides the padlock in a browser to visitors to your site, as well as supporting FTP and e-mail services for you.
Our servers have now been updated today to the newly released cPanel v86 - it adds a number of SSL related enhancements, the filemanager can now still be used when you reach your disk space quota and we have also added support for TLS v1.3 to our web servers with this update.
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Our servers have now updated to the newly released cPanel v84 - this provides some changes to the Webmail interface page and will allow us to add support shortly for DNSSEC
We've updated our client area today to now support multiple credit cards so if you also manage services for a 3rd party such as a club, you can now charge separate products to different cards. Details are in the announcements section of our client area.