Penny McNeish

Freelance Visual Display Merchandiser.

[Penny McNeish @PennysWindows]

@Cumbriapolice Any update on when the traffic will start to move or be cleared Northbound. We have been here since 11.30am.

[Penny McNeish @PennysWindows]

@santanderukhelp Sure I wanted to increase my overdraft.

[Penny McNeish @PennysWindows]

@santanderukhelp is anybody answering the phone? Currently been waiting 50 mins I’ve even ran out of music and on to constant ringing. It’s a query which cannot be dealt with on line or with the helpful Sandi.

[Penny McNeish @PennysWindows]

@santanderukhelp I hung up at 2 hours. Sadly Tom your assistant couldn’t help either due to his portal not working. You seriously need to get more branches back open or staff on the phones. Looking at the complaints on here, I’m starting to worry that you are not a great bank to be with any more.

[Penny McNeish @PennysWindows]

@LNER your Train Manager, Tamara has gone above and beyond her duty today to try and get me home no thanks to @Avanti Fingers crossed I can.
Can’t thank her enough! #customerexperience #CustomerSatisfaction #amazingstaff #helpfulstaff

[Penny McNeish @PennysWindows]

@AvantiWestCoast @19 @LNER So the amazing @LNER have discovered that I can get a train Newcastle to Carlisle 20.23 which arrives in at 21.56. Currently the 21.50 Carlisle/Lockerbie is delayed and will not get to Carlisle in time meaning I can get on this train.Ifnot I’m at Carlisle which is Avantiandcloser

[Penny McNeish @PennysWindows]

@AvantiWestCoast shocking customer service,currently being passed around like a hot potato. Train cancelled to Lockerbie from Euston, now on a train from Kingscross to Newcastle as advised by your staff. Going to be stranded when I get there. Train manager can’t help!

[Penny McNeish @PennysWindows]

@AvantiWestCoast @19 @LNER What happens if you refuse the request again as per previous request an hour ago?

[Penny McNeish @PennysWindows]

@AvantiWestCoast @19 There are no Avanti staff at Newcastle?@LNER

[Penny McNeish @PennysWindows]

@AvantiWestCoast @19 The LNR train manager has contacted Avanti for this request which was declined. Euston sent me to KingsCross and Kings cross booked me a seat on this train. Can you contact me please as I feel like the hot potato and Avanti were the first to throw it.😢

[Penny McNeish @PennysWindows]

@AvantiWestCoast I arrive in Newcastle @19.52
The train manager rang Avanti who said No to a taxi. Please don’t leave me stranded! #needtogethometomykids

[Penny McNeish @PennysWindows]

@AvantiWestCoast Yes I realise that, train manager tried to arrange taxi but Avanti have said NO. I arrive in Newcastle at 19.52. My kids are at the childminders. Need to get home to them.

[Penny McNeish @PennysWindows]

@cargendave @BarboursDmfries we are on trend!!

[Penny McNeish @PennysWindows]

Cracked the problem of displaying these little beauties!!!

[Penny McNeish @PennysWindows]

Menswear#Barbours

[Penny McNeish @PennysWindows]

Windows this year catch up#Radley

[Penny McNeish @PennysWindows]

#busyiestweekever, the countdown to the weekend starts now !!!

[Penny McNeish @PennysWindows]

@missingpeople #passiton

[Penny McNeish @PennysWindows]

Some updates of recent windows