Shawn Pernasilici

[Shawn Pernasilici @pernas9]

@omanair I have been waiting since December 2 for a reply from your web sales refund team regarding the possibility of refunding a ticket.

After 4 emails and 3 phone calls I still cannot get a reply. It is now January 19 and this is affecting my ability to plan my holiday.

[Shawn Pernasilici @pernas9]

@EmiratesNBD_AE Sure let me get my time machine and head back to 1995 first

[Shawn Pernasilici @pernas9]

@EmiratesNBD_AE Your new app is awful. Terrible user interface and a big downgrade.

And free “DirectRemit” AED transfer disappeared, forcing people to use your exchange rates to send money home. #sneaky 👎🏻

Easy choice to switch banks ASAP and use options like @CurrencyFair

[Shawn Pernasilici @pernas9]

@EmiratesNBD_AE The only option to wire AED is to drive to a branch? In the 21st century?

We can send spacecraft to Mars now but you can’t do online transfers? Pretty embarrassing considering most of the UAE are expats.

I’m sure @HSBC or some other bank will gladly take your business.

[Shawn Pernasilici @pernas9]

@EmiratesNBD_AE I don’t need to DM why the app is awful - you’ve had plenty of customer feedback

Your “internal bank policy” on AED transfer is from the #stoneage. Visit a branch instead of online banking?

Next I’ll have to ride my horse to a branch and transfer by telegraph in Morse code?

[Shawn Pernasilici @pernas9]

Hi @lexfridman! I've helped my high school students here at Dubai College start a podcast (In Our Teenage Time) where they dream big and interview inspiring adults, like you do. Thank you so much for showing them what is possible!

https://t.co/wo9z3aiJVb

https://t.co/g5mTvoxECd

[Joe @JoejoeStephen]

@BurnleyOfficial Living in Dubai, I don’t get on t’Turf too often, maybe 3 games a year! This photo’s from Dec 2019 when my Canadian friend @pernas9 was in town. He’s a Newcastle fan, so we bought half-half scarfs - Great day! 1-0 Burnley (⚽️C.Wood) UTC

[Shawn Pernasilici @pernas9]

@FplSigurd Thanks and good luck!

[Shawn Pernasilici @pernas9]

@FplSigurd Loving the plan! Would you go Bowen or Targett in place of Chillwell?!

[Shawn Pernasilici @pernas9]

@FPLCruyff74 And if it wasn't for a hit?! Or better to roll the free transfer.. Everton actually might be a bit toothless without JRod and Richarlison..

[Shawn Pernasilici @pernas9]

@lateriser12 @FFScout What's your plan regarding bringing in a Man City asset (KDB/Sterling) from week 3? :)

[Shawn Pernasilici @pernas9]

@EmiratesNBD_AE Why don't you design it so that credit card balances show immediately on the home screen, just like savings or current account balances? Can't see why you'd programme it to require an extra click on a high-interest card that the bank makes most profit on.

[Shawn Pernasilici @pernas9]

@EmiratesNBD_AE @TheNationalUAE Why would a bank show savings and mortgage balances on a mobile home screen, but intentionally make you tap to "view details" of your #creditcard. Does the bank profit more when consumers aren't aware of a balance on a high interest card? Not cool.

[Shawn Pernasilici @pernas9]

@EmiratesNBD_AE Of course I can. But I don't need to click anything to view my savings or mortgage balances. They are displayed by default. Why wouldn't this be the case on the home screen for a high-interest credit card that the bank has a very large incentive when people do not pay this down?

[Shawn Pernasilici @pernas9]

@DubaiPoliceHQ As per the replies to other queries here, does everyone need to call 999 to report the dozens of people needlessly walking/running around the Marina walk, including with children? I'm my flat all day watching from the balcony while abstaining from exercise outdoor.

[Shawn Pernasilici @pernas9]

@Fly_Norwegian @caanorway Why is expense refund form selectively unavailable due to "technical error"? Can't claim compensation for delayed Dec 14 DXB-OSL flight diverted to Iran due to oil pressure issue. Works for other booking refs (see pics), but not this one? Coincidence?

[Shawn Pernasilici @pernas9]

@wofanswers what was the actual answer?!

[Shawn Pernasilici @pernas9]

@Just_Rackets Waiting on refund still pls.Asked for restring on new racket. Came with factory strings. Asked 3 times now. Shawn Pernasilici

[The Motley Fool @themotleyfool]

A financial plan on an index card.