❤️ A BIG THANK YOU TO My Friends
Especially @risers343 for helping me highlight this issue publicly on X. And a huge thank you to @raghavsharmafx@_Peace_Fx@_toxic_trader_ for stepping in, supporting me, and making sure the issue got the attention it deserved and was handled properly.
When I was struggling to get a clear response through the usual channels, Rise FX helped bring visibility to the situation and supported me in getting the issue heard.
If I were to credit any single person for helping me with my payout, it would be him. That support genuinely helped me push the matter forward and ultimately reach a resolution.
Really appreciate you, brother.🫂
❤️Much respect!🤠
❤️ MATTER RESOLVED ❤️
RESPECT TO @GuardianFutures appreciate the way they handled this situation in the end.
Much thanks to @seanbaint and the entire @BlueGuardiancom team. 🤝❤️
What started as a serious allegation of prohibited copy trading against someone who has been actively trading the Indian markets for nearly 4 years was eventually reviewed properly. They identified the issue, explained what happened, reinstated my account and allowed me to request my payout again, along with an additional 10% for the delay.
I respect the fact that they went back, investigated the situation and made things right instead of simply defending the original decision. I hope we have a good journey ahead from here. 🤝
Mistakes can happen. What matters is how you handle them. Hope we have a good journy ahed.
Trust isn’t built when everything goes perfectly. It’s built by how you handle things when they don’t.
Glad we got this resolved.
I hope i won't face an issue like this again, I'd genuinely be happy to buy more accounts as I still have a few free slots. 😄
❤️ MATTER RESOLVED ❤️
RESPECT TO @GuardianFutures appreciate the way they handled this situation in the end.
Much thanks to @seanbaint and the entire @BlueGuardiancom team. 🤝❤️
What started as a serious allegation of prohibited copy trading against someone who has been actively trading the Indian markets for nearly 4 years was eventually reviewed properly. They identified the issue, explained what happened, reinstated my account and allowed me to request my payout again, along with an additional 10% for the delay.
I respect the fact that they went back, investigated the situation and made things right instead of simply defending the original decision. I hope we have a good journey ahead from here. 🤝
Mistakes can happen. What matters is how you handle them. Hope we have a good journy ahed.
Trust isn’t built when everything goes perfectly. It’s built by how you handle things when they don’t.
Glad we got this resolved.
I hope i won't face an issue like this again, I'd genuinely be happy to buy more accounts as I still have a few free slots. 😄
🚨 THIS IS WHY I LOVE @BlueGuardiancom
Honestly I rarely see a firm in this space publicly accept when they’ve made a mistake
But @BlueGuardiancom did
And that’s something I genuinely respect.
When this issue happened with @perpendiculrr I was concerned because the trading data created a misunderstanding around the automatic liquidation and copy trading detection
But instead of simply defending the original decision, Blue Guardian went back and reviewed everything.
They found that the issue came from the risk management software combined with the Daylight Saving Time change and automatic end of day liquidation.
And I want to be fair here
This was a system level issue. I don’t blame the team personally for that. As a CEO @seanbaint has countless things to handle every single day.
What matters is what happened after the issue was brought to their attention
They accepted the mistake
They explained what happened
They reinstated the account
They allowed the trader to request the payout again
And they even offered an additional 10% because of the delay
That genuinely means a lot
@seanbaint I have even more respect for you after this
You could have simply defended the original decision. Instead you listened investigated it and made things right for the trader.
Nobody is perfect. Systems can make mistakes.
But being transparent enough to publicly acknowledge a mistake and fix it is what builds real trust
This is exactly why I have so much faith in @BlueGuardiancom
I’ve supported @BlueGuardiancom before and I’ll continue supporting them because I genuinely believe they care about traders
Much respect to @seanbaint and the entire team ❤️
And if you’re looking for a @BlueGuardiancom account use CTFX for the maximum available discount.
I’m happy to promote a firm when I genuinely believe in how they treat traders.
Trust isn’t built when everything goes perfectly.
It’s built by how you handle things when they don’t.
I have been nothing but honest since the very start. I understand there can be mistakes in investigation.
I know this risk investigation took place because i asked for my 10% as per your delayed payout policy which was fair too.
As a CEO, you must know copy trading amounts to trade matching within seconds at same prices over multiple trades.