@cathaypacific Please do not pass the buck. Cathay has switched my boarding card as I missed my flight to ningbo while coming from Bombay. I will file a formal complaint with CX
@etihad@AUH A heartfelt thank you to the dedicated ground teams, Abu Dhabi authorities, airport staff & immigration officers who supported me during a very challenging time. Your empathy, efficiency & professionalism meant more than words can express. Grateful beyond measure.
@Sank7b@etihad They are taking good care of the passenger who are in transit via Abu Dhabi. They have offered the room with all food and transit paid. Appreciate for taking care. Thanks.@etihad
@Accor Expected better from the Accor group. Room not cleaned and no support from staff at @Novotel Brussels City Centre. Sadly, this has made me reconsider staying with any @Accor properties in future. #HospitalityMatters
@novotel@Accor Expected better from the Accor group. Room not cleaned and no support from staff at @Novotel Brussels City Centre. Sadly, this has made me reconsider staying with any @Accor properties in future. #HospitalityMatters
Dirty room, arrogant response, no accountability. Extremely poor service at @Novotel Brussels City Centre. Decided not to choose any @Accor hotels going forward. #Disappointed
@Accor Disappointed to return after a long day out and find my room uncleaned at @Novotel Brussels City Centre. Worse, the staff responded arrogantly and said nothing can be done as the manager isn’t available. Not the service expected from Novotel.
@HiltonHotels@HiltonNewsroom staying in Hampton Dubai. Preferably avoid due to bad service although a nice property and locations. Poor service and bad customer care. @HamptonByHilton
@airindia@staralliance@airindia all standard and copy book statements are not serving my purpose. Luggage not yet in the belt.
Airindia does not deserve to be part of ststalliance