#makemytrip@makemytrip@makemytripcare
Booking (Ref: 22562464648364416) was auto-canceled by MakeMyTrip. ₹12,600 refund still not received. Customer care and grievance officer have not responded. Escalated to sr executives. No accountability and response .
@makemytripcare@Rajesh_Magow What a shame ? After 1 week , someone from customer care calls and says that somewhere team will reach out in nextv24-48 hours .The ping pong game goes on with no updates. I have been explicit that I am uncomfortable initiating a new visa process till the refund is completed.
@makemytripcare@makemytripcare ANOTHER 24 HRS? I BELIEVE SPECIALIZED TEAM IS NOT ABLE TO UTILIZE THE SPECIALIZATION HERE. blaming system , blaming authorizations delay and blaming customer .What else are you guys specialized in? What specialisation is required to provide a status update: JOKERS
@makemytripcare@makemytripcare
1 pm. Awaiting update . Proof of refund initiation , service charge reversal status and taking forward the visa application.
@Rajeshmagow. Someone should take the responsibility to resolve any issue which is going on for 6 days without any update