Citizens Advice Peterborough

We give people the knowledge and confidence they need to find their way forward. We offer free, confidential advice to everyone in Peterborough.

[Citizens Advice Peterborough @peterboroughcab]

It’s important to understand your employment status as this can affect your rights at work.

Our advice can help ⤵️
https://t.co/wPGZjFJS8T

[Citizens Advice Peterborough @peterboroughcab]

❗If you’re struggling with debt, there are some steps you can take.

First make a list and collect all the information about your debts such as rent arrears, energy or water bills.

Read more on our website ⤵️
https://t.co/42Pc5cC8QE

[Citizens Advice Peterborough @peterboroughcab]

If you’re worried about a loved one’s gambling habits, it can be difficult to start the conversation.

Read our advice to see what support is available ⤵️
https://t.co/hH4DlT4xlU

[Citizens Advice Peterborough @peterboroughcab]

🔑 Looking for a place to rent in England?

It’s important to understand what the tenancy agreement will be between you and your landlord and what rights you have.

Our advice can help ⤵️
https://t.co/UaAjpfzorE

[Citizens Advice Peterborough @peterboroughcab]

🎟️ Have you bought event tickets from an official seller?

You can get a refund if the organiser cancels, moves or reschedules the event.

Find out what your consumer rights are ⤵️
https://t.co/E593p8S40r

[Citizens Advice Peterborough @peterboroughcab]

You’re entitled to the minimum wage or living wage if you’re an employee or a worker - including an agency worker.

Check your work rights on our website ⤵️
https://t.co/YQvrc2h8Gc

[Citizens Advice Peterborough @peterboroughcab]

Universal Credit is replacing older benefits like Housing Benefit and Income Support.

👉 If you get a letter telling you to claim Universal Credit by a certain date, it’s a ‘migration notice’.

We’ve explained what this means ⤵️
https://t.co/Hq5LJrFDgN

[Citizens Advice Peterborough @peterboroughcab]

⏰ Your employer can't make you work more than 48 hours a week on average.

If you’re not sure how many hours you’re working, check your contract first.

Our advice can help ⤵️
https://t.co/TdaXtokeDI

[Citizens Advice Peterborough @peterboroughcab]

Most landlords must follow a certain procedure to evict you for rent arrears - this involves giving you a written notice.

Usually your landlord still has to get a court order before they can evict you.

We’ve explained the eviction process ⤵️
https://t.co/CDY34xCekP

[Citizens Advice Peterborough @peterboroughcab]

Your employer has to offer a workplace pension scheme by law.

👉 A workplace pension can help you save for your retirement through contributions deducted directly from your wages.
Find out more on our website ⤵️
https://t.co/9OflJRfqAd

[Citizens Advice Peterborough @peterboroughcab]

If you’ve been scammed, it’s important to protect yourself from further risks and report the scam.

We’ve got advice on this ⤵️
https://t.co/9cWrlauHHc

[Citizens Advice Peterborough @peterboroughcab]

✅ You might be able to pay less council tax or not pay it at all depending on your circumstances.

For example, you could get Council Tax Reduction if you have low income.

Find out what you’re entitled to ⤵️
https://t.co/o64iIV1l5x

[Citizens Advice Peterborough @peterboroughcab]

If you’re looking for a new job, you’ll usually need a reference from your old employer.

A lot of references only say what your job title was and when you worked there.

Read more about this ⤵️
https://t.co/l1kJgbSRkW

[Citizens Advice Peterborough @peterboroughcab]

Are you struggling to pay for your credit card?
You should check if you're responsible for the debt and work out what you can afford to pay.

Our advice can help ⤵️
https://t.co/rW8asWKULt

[Citizens Advice Peterborough @peterboroughcab]

✅ There are schemes to help you pay for childcare. And you might be able to get more help if you get any benefits.

Find out more on our website ⤵️
https://t.co/qmGR4DFrJp

[Citizens Advice Peterborough @peterboroughcab]

🏠 Looking to rent privately?

Before you can rent a property, you’II need to provide information and documents to show you’II be a good tenant.

Here’s what you need to know ⤵️
https://t.co/25NZPiJeEO

[Citizens Advice Peterborough @peterboroughcab]

🚂 Don’t let a delayed train signal failure for your UK holiday.

Discover how to claim compensation if you got stuck on the tracks ⤵️
https://t.co/34zifh6o3x

#ShopAware

[Citizens Advice Peterborough @peterboroughcab]

Planning to get a job this summer? If you’re under 18 years old, make sure you understand:

⏰ The hours and times of day you should work
💷 How much you should get paid
🍵 The breaks and time off you should have

Check your work rights ⤵️
https://t.co/URsZMaoyTD

[Citizens Advice Peterborough @peterboroughcab]

Not sure how to start your Universal Credit claim?

👉 First check if you’re eligible for Universal Credit and find out how you should apply.

We’ve got free online advice on this ⤵️
https://t.co/FlnfvM38fV

[Citizens Advice Peterborough @peterboroughcab]

💰 If you paid a deposit at the start of your tenancy, you have the right to get it back at the end.

Your landlord or letting agent can only take money off if there’s a good reason, like if you’ve damaged the property.

Our advice can help ⤵️
https://t.co/UrkftzuLEa