@NJTRANSIT Hello, I have followed your link and submitted my request for a refund. Despite giving a full explanation of the exceptional situation, the refund has been rejected. Can you please help solving the situation for Reference number 2000010722 Thanks
@NJTRANSIT are you considering refunding entirely/partially monthly passes bought for the month of March and used partially due to ongoing situation? I have used mine for just 7 days on my way to the City. Some form of credit towards the next pass would be much appreciated.Thanks