Peter Haggett

Occasional human.

[Peter Haggett @PeterHaggett]

Ahhh I see what's going on! So, 'Get Started' takes you to the page that you're already on.

So, you'll want to click 'Sign up' on that page and you can start the process for a production account.

I can see how this is confusing though, so I'll pass some feedback to the relevant team.

[Peter Haggett @PeterHaggett]

That's not something that we support right now I'm afraid - but it's certainly good feedback to consider for the future!

In the meantime, I've seen a few third party products that other Paddle users have built around this use case. I can't specifically vouch for or endorse any of them, but it's always fun to see what people are building to bring their own take on our product.

[Peter Haggett @PeterHaggett]

Hey! Peter from Paddle here, always appreciate feedback like this.

So I have some good news for handling cases where buyers have missed the VAT input. These transactions can be revised to add that information using this endpoint: https://t.co/kb9vbNxqnK

We're also about to release this as a self-serve journey for buyers to use via Customer Portal.

We're always looking to optimise the checkout journey itself to avoid initial confusion, but no specific updates here at the moment.

[Peter Haggett @PeterHaggett]

@PoeHaH @PaddleHQ Hey @PoeHaH - would you be able to DM me? I can take a look at this for you

[Peter Haggett @PeterHaggett]

@BoathouseDotCo @pratikdevdas @PaddleHQ It's something that is very much on our roadmap for improvements @pratikdevdas

But in the meantime, our good friends at @BoathouseDotCo can help you out if you'd like an upgrade flow out of the box!

[Peter Haggett @PeterHaggett]

@clamentjohn @PaddleHQ Hey CJ - definitely something that I'd want to investigate here! Would you mind DM'ing me and we can see what's going on.

[dubio @dubiogame]

· · · ··--==≡ ●
DUBIO - OUT NOW
● ≡==--·· · · ·
Our game of tiny puzzle parcours.

Available on Steam, iOS and Android.
(Links in profile)

Have fun!
AJ and Richard

[Peter Haggett @PeterHaggett]

@tavlean @deliberatecoder @PaddleHQ @lemonsqueezy Very happy to confirm that for you 🫡

Of the many things that I imagined that I'd be talking about today, didn't envisage this one. Funny how things pan out, eh.

[Peter Haggett @PeterHaggett]

@XCSme @deliberatecoder @PaddleHQ I am very happy to confirm that for you 🫡

[Peter Haggett @PeterHaggett]

@PageSection @PaddleHQ Hey @PageSection - happy to say that this is fixed now! Apologies for that taking longer than I'd like it to.

[Peter Haggett @PeterHaggett]

Hey @tiepvuvan - I'm sorry to hear about this. Having checked, I can see that Support are on-it, which is a start.

But if you'd like to have a call, I'm always looking for candid feedback from Sellers.

Both to run through your legitimate annoyance at this and to talk about an ideal state for payouts in the future.

[Peter Haggett @PeterHaggett]

@ragingfartcloud @lemonsqueezy @PaddleHQ Let me know if you'd like to grab some time on a zoom at all to talk about it too.

Always interested to hear about how people are looking to build.

[Peter Haggett @PeterHaggett]

Interesting! So we differentiate between your legal company name and the one that you want to display to buyers, but not on a per-product basis, I'm afraid.

But you can define a different string for what appears on buyer statements (with some limitations based on what we can pass through).

Rest assured that I have multi-product indie hackers as a prime use case for multi-account!

[Peter Haggett @PeterHaggett]

Hey @ragingfartcloud (incredible handle) - to help clarify from the Paddle side for this, we show both in the sub welcome email to the buyer. But product name is given real prominence, we're conscious that it's a delicate balance in showing the right information for both Seller and Buyer.

Let me know if you want to talk about it - I've been spending some time thinking about how to make some broader improvements to these emails, so it works nicely as a discussion.

Also, on the multiple accounts side, I'm not happy with how that works right now. So I'm doing what I like to do best, which is fix that!

[Peter Haggett @PeterHaggett]

@grapplingdev @philipp_parzer @PaddleHQ Ahh an awkward miss, I'll give you that. Mea culpa.

I'll get that fixed.

[Peter Haggett @PeterHaggett]

@pramodgeorgehq @PaddleHQ Mixture of both!

[Peter Haggett @PeterHaggett]

@sudoferraz @EdgarWideman @lemonsqueezy @PaddleHQ @creem_io Also here from a Paddle perspective if you have any questions!

[Peter Haggett @PeterHaggett]

@PageSection @PaddleHQ Okay - worth a go! I'm going to push up this bug fix - but in the meantime, I'd say that my only other recommendation would be to replace this with a new price.

Again, appreciate that this is imperfect for the moment.