@Richard_SE11@TPExpressTrains You won't get anywhere complaining, they just come back with "it's a complimentary service". You're paying for the better seat. Seat reservations are also complimentary too apparently
Dont waste your time complaining. They just reply saying it's a complimentary service and not guaranteed. Your just paying for being in a first class carriage. Reserved seats are also complimentary so when they aren't available even though you've booked them, they're not liable for any of it ๐
@MandSBank tried calling customer service today, each time it connects to an Advisor they are unable to hear me and then hang up. Tried on 2 different phones too
@vito Vito - What's going on with your calendar deliveries?? At first it said 3rd January, then 10th January, now it's saying 24th!!!
No contact addresses on the website to contact either, just multiple FAQs that don't have the answers