Day 18 and still have not received our 2 baggage from @HeathrowAirport . Flew @lufthansa@Lufthansa_DE from Heathrow to Bangkok via Munich. Tried contacting but no response. Each party kept throwing shit to each other. It has been 18 days! Can you believe this!!
@Kristin03069339@HeathrowAirport Same! We flew out of Heathrow on 17 June and 2 out of 4 luggages are still not located. I recently saw a tweet of someone who was able to go in and fetch their luggage with Lufthansa personnel. He said staff said 4-5,000 bags are still in backlog. :(
@NickJJohnston @katehardcastle@HeathrowAirport@British_Airways Thank you for the update. We flew out of Heathrow T2 on the day of baggage belt meltdown with Lufthansa. Now on day 12 and 2 out of 4 luggage are still not located. Do you think the bags are just processed slowly or could somehow be lost along the way? We are so stressed.
We’ve been back in Bangkok for 10 days and we have all the stuff that needs to be used for our diving trip in the next 10 days in those luggages. I’m horrified.
Heathrow airport should already specifically hired someone to sort out the baggage problem already! 10 days and we have not reunited with our luggages and no one could give answers. Didn’t seem like they did First-in-first-out either. Shocking operation from leading country.
@lufthansa@HeathrowAirport I flew out of Heathrow on 17June back to Bangkok via Munich and still 3 luggages are not located on the system. I have reached out but not heard from the airline about the effort to help locate them. How far is it from clearing backlogs. I’m petrified.