Peter Greenham

Senior Global Enterprise & SaaS Software Sales Leader - Industry expert across a multi-million-dollar portfolio

[Peter Greenham @pgreenham]

We've got more than meets the eye: strategic predictions, AI-generated review responses, and presentation-ready reports 😮 Check out our latest updates to the award-winning XI Platform! #ExperienceImprovement #IntegratedCX https://t.co/qeZZQDDkxj

[Peter Greenham @pgreenham]

https://t.co/Ry24Sk5zUA

[Peter Greenham @pgreenham]

Join us for our exclusive virtual Experience Exchange on 14th September, where we will uncover how the top-performing insurance brands achieved exceptional NPS scores. Discover strategies they leverage to create outstanding customer experiences. https://t.co/SJ63L3T8Xj

[Peter Greenham @pgreenham]

Need a reason to get tickets for the XI Forum Europe 2023? Here are the keynote speakers we have confirmed so far for October 5th including: Forrester, VUE International, Metro Bank and NPSx. Click here to save your place today.

#InMoment #XIForumEurope https://t.co/6EB3f2c0qK

[Peter Greenham @pgreenham]

Join us on September 7th for our webinar "How To Measure Customer Experience Performance And Prove ROI," featuring Maxie Schmidt, Principal Analyst at Forrester. Click here to register.

#InMoment #Webinar #CXMetrics #CustomerExperience https://t.co/Ip9AYhSmSt

[Peter Greenham @pgreenham]

Check out this article on MyCustomer about how to use CX to supercharge Customer Lifetime Value for your business. Click the link to read now. https://t.co/tDtsKxlDez

[Peter Greenham @pgreenham]

Using Reputation Management by InMoment, you can understand the competitive landscape, access proprietary industry benchmarks, and take immediate action to recover dissatisfied customers. Check it out here! https://t.co/7sZbwXob12

[Peter Greenham @pgreenham]

It's easy to get overwhelmed and confused by all the different CX metrics such as NPS, CSAT, CES, etc. Download our CX Metrics Cheat Sheet to get a rundown on the most popular metrics—and to make sure your business is using the right ones. #CXSuccess https://t.co/8UXk6XgVe6

[Peter Greenham @pgreenham]

So proud of our #Inclusion and #Diversity efforts here at InMoment! Amazing to see my company awarded for its efforts to shatter glass ceilings 💥 https://t.co/uC8Fv9d5Kz

[Peter Greenham @pgreenham]

https://t.co/Auqs1gKmRF

[Peter Greenham @pgreenham]

https://t.co/ta6JXTh422

[Peter Greenham @pgreenham]

Small CX team? No problem! Our latest blog post outlines 4 key strategies to help you get the most out of your team and deliver top-notch customer experiences 📈 #ExperienceImprovement https://t.co/BBLfil0ZO6

[Peter Greenham @pgreenham]

Head on over to MyCustomer to find out how to get the most out of a small CX team. Click the link to read now!

#MyCustomer #|nMoment #CX https://t.co/lt2crVZNBD

[Peter Greenham @pgreenham]

https://t.co/h4hEwUgqP4

[Peter Greenham @pgreenham]

Unsure what CX program is right for you? 🤔 Lucky for you, we created a quiz to help you decide if you should have a full-service or self-service CX solution! Take the quiz today to get started with your #ExperienceImprovement 🌟 https://t.co/aluBy4TZ4O

[Peter Greenham @pgreenham]

Want to see what real CX success looks like? 🤔 Learn how Aegon's 'Connecting with Customers program has resulted in deeper customer understanding and colleague empowerment! 💪 #ExperienceImprovement https://t.co/Hkt9kQoRFm

[Peter Greenham @pgreenham]

https://t.co/Auqs1gKmRF

[Peter Greenham @pgreenham]

Want to hear how InMoment helped alphabroder increase their employee satisfaction score by nearly 10% year-over-year? Read the full blog to learn the steps they took to #OwnTheMomentsThatMatter 🌟 https://t.co/RCxutkuIEP

[Peter Greenham @pgreenham]

Dead-end surveys happen to the best of us. But how do you make sure your #CXsurveys actually inspire action across your company? My colleagues at InMoment created this survey assessment that will help you make sure that your CX #surveys have max impact! https://t.co/rlQ77leSta

[Peter Greenham @pgreenham]

Did you know💡Forrester Research predicts that “one in five CX programs will disappear—and one in 10 will be stronger than ever.”

A 🔑 component of making sure your program endures? Having the right CX partner.

Register for the webinar today! https://t.co/NRHmshi116