PHED

Port Harcourt Electricity Distribution Plc. (PHED) is a private electric distributor that provides power for Rivers, Bayelsa, Cross River & Akwa Ibom state.

[PHED @PHEDconnect]

WAR AGAINST EXTORTION
Know your role as a customer:

Report any suspicious activity via the PHED whistleblower hotline: [phone].

#PHEDCares #WarAgainstExtortion #KnowYourRole #CustomerAwareness #SayNoToExtortion #StaySafe

[PHED @PHEDconnect]

@harrytamuno5 Dear Customer, we are sorry for the delay. Kindly send us a DM with your details so we can review your application and follow up for attention.

[PHED @PHEDconnect]

THE RAINS ARE HERE: STAY ALERT, STAY SAFE

#PHEDCares #StaySafe #RainSafety #SafetyFirst #StayAlert #ElectricalSafety

[PHED @PHEDconnect]

@michaelagumagu1 Thank you for reaching out, dear customer.
We acknowledge your complaint regarding the power outage and sincerely apologize🙏🏽
We'll check with the technical team and see that this issue is resolved.

[PHED @PHEDconnect]

A fresh Monday is a fresh chance to turn your goals into progress. Keep moving. - Anonymous

#PHEDCares #MondayMotivation #NewWeekEnergy #KeepMoving #StayFocused #MotivationMonday #PoweringProgress

[PHED @PHEDconnect]

@Tonye______ Hello @Tonye______, we noticed your post and would like to see if there is anything we can do to help.
We understand your frustration and regret the recurring issue.
Kindly share your location so we can follow up appropriately.

[PHED @PHEDconnect]

@Johnkibson Thank you for reaching out, dear John.
We acknowledge your complaint regarding the power outage and sincerely apologize.
We'll check with the technical team and see that this issue is resolved.

[PHED @PHEDconnect]

@okorochinasa Thank you for reaching out, dear customer.
We acknowledge your complaint regarding the power outage and sincerely apologize.
We'll check with the technical team and see that this issue is resolved.

[PHED @PHEDconnect]

@modchi_22 Hello @modchi_22 , we are sorry to hear about your experience with your meter.
This is a technical fault that needs physical attention. We advise you visit our office and request the service of a meter engineer to come check your meter.
Thank you

[PHED @PHEDconnect]

FACTFILE

[PHED @PHEDconnect]

@modchi_22 Hello dear Customer, we are sorry to hear about your experience with your meter.
This is a technical fault that needs physical attention. We advise you visit our office and request the service of a meter engineer to come check your meter.
Thank you

[PHED @PHEDconnect]

@ambab2k Dear Customer, our goal is to improve our service to you. If you have any concerns, please feel free to contact us directly through our DM. We appreciate your feedback. Thank you.

[PHED @PHEDconnect]

Beware of fraudsters!

PHED staff will NEVER collect cash or request transfers to personal accounts.

✅ Use only approved PHED payment channels.
📞 Report fraud: 08114646572
#PHEDCares #FraudAlert #PaySafeStaySmart #StopFraud #PHEDConnect #StaySmart

[PHED @PHEDconnect]

@Mckrix Dear Customer, we are sorry for the delay in receiving your token.
Kindly provide us with your meter number and a screenshot of your transaction receipt via DM. We’ll review and assist you.

[PHED @PHEDconnect]

@Odueniya Hello there, your complaint has been attended to in our DM. Please let us know if you have further complaints. Thank you.

[PHED @PHEDconnect]

@Ellafrank22 Hello dear @Ellafrank22 , we are sorry to hear about your experience. Kindly share your full details via DM so we can escalate to the metering team for follow up.

[PHED @PHEDconnect]

MAP Meter Refund Issues?

Need an update on your MAP meter refund or experiencing delays?

Send your complaint with the required details to [email protected] for prompt assistance.

We're committed to resolving your concerns quickly and transparently.

#PHEDCares #MAPRefund #MeteringServices

[PHED @PHEDconnect]

@Ellafrank22 Hello dear @Ellafrank22 , we are sorry to hear about your experience. Kindly share your full details via DM so we can escalate to the metering team for follow up.

[PHED @PHEDconnect]

@Josepheyo1988 Glad to hear, dear Customer.

[PHED @PHEDconnect]

@osangesua Dear Customer, we are currently liaising with the metering team for verification and refund processing. Your complaint remains active and will be followed up for resolution.

[PHED @PHEDconnect]

@Damochefx Glad to hear

[PHED @PHEDconnect]

@Chim_dinmma Thank you for your report, dear customer.
We acknowledge your complaint regarding the power outage and sincerely apologize.
We'll check with the technical team and see that this issue is resolved.

[PHED @PHEDconnect]

@Chim_dinmma Dear Chimdimma, thank you for your feedback. We sincerely apologize for the inconvenience and assure you that we remain committed to serving you better and improving service reliability.

[PHED @PHEDconnect]

Hello @Oscarblinks, we noticed your post and would like to see if there is anything we can do to help.
We understand your concern regarding the prolonged low voltage in your area.
The issue has been noted and will be escalated to the relevant technical team for investigation and attention.

[PHED @PHEDconnect]

@ChukuEmeni17610 Hello @ChukuEmeni17610, we noticed that we have been currently engaging via DM and we would continue to connect with you there. Thank you.

[PHED @PHEDconnect]

@Dee_Oboms Dear Customer, we hear your frustration and sincerely apologize for the experience that led to this feedback. Please be assured that efforts are ongoing to improve supply reliability and service delivery across our network.

Thank you for sharing your thoughts.