@FinestDoveTruth To resolve it. Then all they did was swap the hot water feed to the downstairs toilet rather than fix the issue. Absolutely shocking quality with equally poor aftercare. Avoid imo
@FinestDoveTruth I bought a persimmon house in 2012. The build quality was shocking. Roof leaked within weeks, toilet was connected up to the hot water inexplicably causing the toilet to be stuck on a permanent flush as it had melted some of the internals. Had to threaten them with legal action
@stwater I want to know why you’ve got people digging outside my house at 10pm without prior notice. We’ve got a young daughter who now can’t sleep. SK17 6PD
@GARRETTCFC@forduk Potentially dangerous (there words not mine) so I actually think I have a right to moan. I spent 27 grand on a product that isn’t fit for the purpose it was intended
Another year, yet another recall on my @forduk kuga PHEV. Yet again not even a mention of an apology let alone compensation. Literally counting down the months left till I can hand the piece of c**p back
@GARRETTCFC@forduk It cost me a fortune last year when they told me I couldn’t charge it at all for 6 months. Fuel cost went from filling every 12 weeks to filling every 2 weeks so that particular recall came with a significant cost. And then the ‘fix’ was obviously unsatisfactory and again
@forduk What’s the point? This is the second recall in the last 18 months. I got offered nothing last time, likely will get offered nothing this time. The last ‘fix’ was clearly not good enough hence another recall. If you want to do something for me find out how I can end my agreement
@forduk Been through all that. Wasted my time, got offered £100 as a good will gesture. Wouldn’t even buy 2 tanks of fuel. Been buying cars from trustford for over 10 years and that is as much as they care. Safe to say I no longer “trust” ford. And won’t be continuing to buy your cars
Almost halfway through Q2 and still no sign of a fix for the battery in my ford kuga phev 🙄. Complaint lodged with finance company, hopefully car will go back soon and I can move to a company that actually cares about customers @forduk
@efahey7@forduk Offered me a £100 as a goodwill gesture. Was told categorically that is all that will be offered as the issue is only temporary (quarter 2 as an estimate is called temporary apparently)
Currently looking into legal right to return the vehicle now it’s not fit for purpose
@forduk Another recall for my Kuga phev. Cannot charge it until further notice. My mileage is over 80% on the battery. Are Ford going to pay for fuel. Costs 4 times as much as running it on electric.