@JagexSupport 2ndly , This dog who stole my account , Also managed to turn my ironman into a non ironman and stole 100's from me, As I make up 10% of your player base I would appreciate a message back!
@JagexSupport Hey, Yet another one of my accounts has been hacked by some dog and he/she/them/they/it have managed to bill the account to the point where i cant even log in due to "unpaid balance" - Any chance i can have some assistance?
@JagexSupport I’ve had an email confirming a subscription I did not make and have been charged!! I have all emails to prove this and someone is on my account with my card details!! Please reply so I can cancel this before they rinse my bank account.
@JagexSupport please assist ASAP - I have not played your game in months and all of a sudden I have been hacked and using my bank details to buy in game subscriptions… please do not just reply with a link to the support tab!
@Neozippy@JagexSupport@RuneScape Their useless mate, I used the phone app and got hacked on my 17 year old account and lost what I gathered over my 460days play time - agreed that’s sad I have invested all the time but their shit security system has let me down and others
@JagexSupport I’ve come here for help after being hacked and lost 5billion.. your pathetic security system allows hackers to remove Authenticators and bank pins and without even changing my password… how do I know after changing my password that this won’t happen again?! Useless
@JagexSupport But all I have done is logged in played your game legitimately, taken a break and lost years of work… do NOT just send me another link and please provide a way in which I can secure my account properly as RuneScape security system is the worst I have ever seen in online gaming.
@JagexSupport hey, my account has been hacked after taking a 6 month break from the game, I have lost 5 billion+ in items and mostly coins… I understand I will not get any items back but just want to know my account is now secure and to NEVER have this happen again.. please help
@JagexSupport Your website states you will not issue my hacked items back to me after I carried out all security steps as my accounts is 15 years old as old and I had Authenticator and bank pin! They did not change my password and still gained access please suggest something instead of links
@JagexAsh my friend has been hacked and they removed his ironman status and dropped all his stuff, is there ANY chance this can be looked into to at least give back the ironman status?! A ban pin and Authenticator was not enough to stop the hackers
@JagexSupport Bank pin and Authenticator did not stop them and I don’t want to have to permanently check back on my account when taking a break from the game, I should know my account is safe and not going to lose 1000’s of hours of items and loot each time I take a break
@JagexSupport Hey yes it has been hijacked , I have the account back but all the items and money are gone! Why is the security for RuneScape like this!?! My friend also got hacked and they stripped him of his ironman title.. how do I know my account is secure and safe going forward!?
@playnewworld Please keep the servers down as long as possible, watching these chubby cheeked neck beards sweat is giving me all kinds of satisfaction… having been this stiff in years!