Providing water, wastewater and stormwater services to Philadelphia. Call 215-685-6300 to report emergencies 24/7 or here from 9:00 a.m. - 5:00 p.m. Mon - Fri
Philly residents! The PWD administrative offices are closed today in observance of the Good Friday holiday. If you have billing and account inquires please call us back Monday, April 6 at 8:30 am.
You can still report water emergencies by calling 215-685-6300 and push number 1.
Our administrative offices are closed today in observance of Presidents' Day holiday. If you have billing and account questions, call us back tomorrow beginning at 8:30 a.m.
Please remember that you can continue to call in water emergencies 24/7 to 215-685-6300.
Donโt wait until April 1st when shutoffs resume. Get a head start and sign up for water bill assistance today. Call us for more details at 215-685-6300 or visit our website https://t.co/vrwgc2wFAX
@V48403516 UPDATE: Looks like we have partially shut off the water main, but we will begin repairs tomorrow. To check the status of this issue at any time, please refer to work order number 4276163 when you call. Thanks.
Our call center is open and ready to assist you today with your billing & account questions. Call us: 215-685-6300.
Help us by reporting emergencies by selecting number 1 during your call. Our crews are addressing water issues across the city, so we appreciate your patience.
โ๏ธ๐ช Fire hydrant near your home? Be a good neighbor and shovel the snow away from them on Sunday. When there's a fire, mere seconds can be a matter of life or death. Keeping our hydrants clear helps us hook up hoses more quickly so we can do what we do best. #PFDstrongertogether
The 2026 Christmas Tree Recycling Program runs January 5 - 17. Weโll be offering tree recycling drop-off locations throughout the city. Visit https://t.co/nMJ4Op5P5T to find a location near you! trees should be untied and free of decorations.
@BrianClintonPHL@mindyisser@philly311@PhillyFireDept UPDATE: We have received word from our emergency crews that hydrant on the 6300 block of Ambrose Street has been repaired. WO#4245503 is now closed. We apologize for any inconvenience and thanks for being patient with us.
@mindyisser@PhillyFink@netlawyer@philly311@PhillyFireDept UPDATE: We have received word from our emergency crews that hydrant on the 6300 block of Ambrose Street has been repaired. WO#4245503 is now closed. We apologize for any inconvenience and thanks for being patient with us.
@queengfyphd@mindyisser@philly311@PhillyFireDept UPDATE: We have received word from our emergency crews that hydrant on the 6300 block of Ambrose Street has been repaired. WO#4245503 is now closed. We apologize for any inconvenience and thanks for being patient with us.
@mindyisser@philly311@PhillyFireDept UPDATE: We have received word from our emergency crews that hydrant on the 6300 block of Ambrose Street has been repaired. WO#4245503 is now closed. We apologize for any inconvenience and thanks for being patient with us.
@mindyisser@philly311@PhillyFireDept We are acknowledging that we couldn't turn it off the first time we went out. There is an internal issue with the hydrant and it has been escalated to an emergency.