@ScottishPower I had no choice but to go to Scottish power when my supplier went in to administration. Since then I have had nothing but poor customer service and no contact when promised. Today after a long wait I got through to customer service only to be cut off .no call back
@ScottishPower advised Friday complaint would be escalated and I would get a call back Monday. Please advise what escalated means at @ScottishPower as a it’s obviously not the same as the rest of the world.
@ScottishPower stuck for words as to how bad the customer service you “provide” is. No phone call as agreed and when I ring Scottish power no answers given, only excuses. Disappointed and left frustrated with another promise of a call at the end of the month .......