Update of case 2653595 from @AerLingus. We received the compensation! It took more than a month a series of negative tweets. Now it’s time for a good one. Thank you @AerLingus
@AerLingus Case number 2653595
We've send various emails to Costumer service and fill post flight forms, send pictures of receipts of extra expenses, and that was on the 8th of October.
We were ready to fly to New York yesterday but @AerLingus booked us on a @united flight that didn't exist. Wtf!! They then told us to rush to Rome to get another flight, but once there @AerLingus told us the flight that day was fully booked so we had to spend the night in Rome
After spending 100+ euros to come to Rome from Naples via train @AerLingus told us the flight was fully booked so we had to spend another 100 for an hotel. Hopefully we'll get to New York today! Thank you @AerLingus to make us waste one day and 200+ euros.