@nxwestmidlands@graceflower29 So is the problem fixed now? And do you think customer service tomorrow will be quicker? After half hour was losing the will to live on the phone earlier
@nxwestmidlands@graceflower29 Great! Now how are you going to all the people who have brought monthly passes on their apps And just been on hold with you for nearly half an hour to be told that the sales office is now closed!🤯 so I presume I’m paying again?And yes updated and reloaded app still nothing 🤬
@nxwestmidlands That just explains the diversions in town it doesn’t explain why they are so late or all turn up together?? Can’t drivers use common sense
@nxwestmidlands Sick of West Midlands travel being magic buses! They coming there gone before you've even seen it!
Surely the buses have sat navigation in them hence why the times come up at the stop??
Your service is an absolute disgrace and I have no choice but to use it as do thousands