PillTime

An @NHS online pharmacy that offers a unique pouch dispensing service to improve #adherence and reduce #medicationwaste throughout England.

[PillTime @pilltimeuk]

@paul2v Hello Paul, yes that's correct. The chart should detail the dates of the pouches for you. If you wish to clarify the re-order date, you can email us at [email protected].

[PillTime @pilltimeuk]

@paul2v No problem Paul. In your delivery, you should be provided with a MAR chart that includes the start date and duration of the pouches. You can also take the pouches out of the box and unravel them to see the last pouch date and time.

[PillTime @pilltimeuk]

@paul2v Hello Paul, please could you clarify what you mean? When it's time to order your prescription, we will send you a reminder via text or email. You can also check your next start date by accessing your online account at https://t.co/UibjeDa1TS.

[PillTime @pilltimeuk]

@LesleyStarns Hi Lesley,
Thank you for your tweet.
We are sorry to hear you have had to chase us regarding your prescription. Please can you contact us via your online account if you wish to discuss this further?

[PillTime @pilltimeuk]

@ingridbass17 @PaulMayberry We wish to reassure you that we have looked in-depth into the issues you raised and have emailed you. We do not consider it appropriate to post our response on this forum. The mission of PillTime is to be professional, working to the highest of standards and ethics at all times.

[PillTime @pilltimeuk]

@FaircloughSpeed Hello Mr. Fairclough-Speed,

I am sorry to hear you have experienced this. To ensure this does not happen again in future, can you please contact us so we can take a look at your account? Thank you.

[PillTime @pilltimeuk]

@chloeltear Hi Chloe,
We use state-of-the-art technology to dispense medication into clearly labelled, easy-to-open pouches, by dose.
We also order your prescription automatically each time for you, so that you don't have to. Extras such as creams etc can also be dispensed by Pilltime.

[PillTime @pilltimeuk]

@CarrieALightley Hi Carrie-ann,
Thank you for your tweet.
We are able to dispense repeat-dispensing prescriptions, however, this is not essential.
We use state-of-the-art technology to dispense medication into clearly labelled, easy-to-open pouches, by dose.

[PillTime @pilltimeuk]

@Michell03745882 Hello Michelle, we apologise for the issues you encountered whilst using our service and wish you well for the future.

[PillTime @pilltimeuk]

@paul2v Hello Paul, unfortunately, we no longer deal with account inquiries over social media. Please visit https://t.co/UibjeDa1TS, you can connect to us via live chat or you can send us a message through your online account. Kind regards, PillTime Team.

[PillTime @pilltimeuk]

@a_treaclemine Good morning,
I can see that our direct message has not sent as you do not follow us on Twitter.
If you follow us, we would then be able to discuss this matter over messenger.

[PillTime @pilltimeuk]

@pilltimeuk Salesforce priority test

[PillTime @pilltimeuk]

@a_treaclemine Good afternoon,
Thank you for your response.
I have direct messaged you to discuss this.

[PillTime @pilltimeuk]

@a_treaclemine Good afternoon,
Thank you for your tweet.
Please can you message us privately so that we can ensure that all required actions have been completed?
We are saddened to hear that you are experiencing issues with our service.

[PillTime @pilltimeuk]

@Jojo270579s Hello,

Can you please privately message us your friends details so that we can discuss this further? We can then arrange for a member of the team to contact them. Thank you.

[PillTime @pilltimeuk]

@MadinaAdalia Hi MadinaAdalia, I have privately messaged you to discuss any queries you may have.

[PillTime @pilltimeuk]

@MadinaAdalia Thank you for your tweet. How can we help you today?