sophie

[sophie @pinkharrison]

@passportwaiting does anyone know if passports are delivered on a weekend? TIA

[sophie @pinkharrison]

@HM_Passport using the 1 week fasttrack service - do deliveries still happen on weekends? Thanks

[sophie @pinkharrison]

@NOW signed up as Apple TV advertised you showing S5 of FBI. As soon as I’ve paid it’s only got up to S4?! Refund needed!!! Why advertise it and hook people in?

[sophie @pinkharrison]

@VirginHolsHelp still waiting for you to contact me. Stuck in an awful hotel and there’s nothing you can do? No one answers the phone.

[sophie @pinkharrison]

@VirginAtlantic @VirginHolsHelp Thanks

[sophie @pinkharrison]

@Virgin emergency number doesn’t get through to anyone: what am I supposed to do? I need to speak to the duty office in the UK asap. Not happy at all.

[sophie @pinkharrison]

@VirginAtlantic Do they have a Twitter? I’ve tried the emerg number over 10 times. Just rings and rings then says to leave a message. I’m fuming. The whole day wasted.

[sophie @pinkharrison]

@VirginAtlantic I have lots of questions and no one can tell me anything. This isn’t the service I expected and I did not expect to be on and off the phone since I arrived for 5 hours in the blazing sun and basically getting no where. Why have a phone line if no one answers it? (4)

[sophie @pinkharrison]

@VirginAtlantic I’ve been told by the Barbados contact that there is nothing that can be done tonight and that I have to wait until tomorrow. If we find our own accom for the night will it be reimbursed? Will anyone ever answer the phone? How much will I have to pay on top? (3)

[sophie @pinkharrison]

@VirginAtlantic We need to move hotels and I need confirmation from the uk duty office. Unable to put my stuff in the room until I know what’s going on. Four children here and cannot end up sleeping on Barbados streets (2)

[sophie @pinkharrison]

@VirginAtlantic We’ve been trying to contact the duty office in the uk for ages. We need to change hotels: this should not be on your books. Staff are rude, hotel is run down, I have a whole list. (1)

[sophie @pinkharrison]

@Virgin @VirginAtlantic Thanks, I appreciate that. Losing all patience now 😫

[sophie @pinkharrison]

@VirginHolsHelp emergency number provided by you isn’t answered by anyone. So in an emergency what is anyone to actually do?

[sophie @pinkharrison]

@marksandspencer Sent

[sophie @pinkharrison]

@marksandspencer order something needed for tomorrow and it’s not been delivered when I paid for nominated day delivery. Now I will be missing clothes for my holiday. Fuming.

[sophie @pinkharrison]

@DPDgroup_news first you lost the parcel, now you have it at #dartford and you won’t let us collect it. Needed for a Xmas present for our holiday tomorrow. I will have one very upset little girl. #yourfault

[sophie @pinkharrison]

@marksandspencer bought yday bluewater store and they’re all mouldy 😫

[sophie @pinkharrison]

@DoritosUK why can’t there be more chilli heatwave flavour in each bag? It’s disappointing me that they just aren’t chilly heatwavey enough 😓😩😤

[Metro @MetroUK]

Adele broke down in tears on several occasions as she took to the stage in London’s Hyde Park for a long-awaited gig - We've missed you too Adele 🧡🧡🧡

https://t.co/YGqHfDhKl5

[sophie @pinkharrison]

@GoodRobinHood Where is this pls