pinky

[pinky @pinky7cly]

@viagogo If you had checked you would have seen i already have reached out many times, i have now filed a court claim

[pinky @pinky7cly]

@viagogo @axs @reportfrauduk
Seeing as viagogo seems to think they can rip of there customers i will see you in court, please do try and defend your actions when i have undeniable proof

[pinky @pinky7cly]

Im quite happy to go to court open the axs page and show any judge your lying @viagogo @reportfrauduk @BBCWatchdog I will be seeing you in court, you can explain your 'Investigation' then @axs

[pinky @pinky7cly]

@viagogo @viagogo_corp @CMAgovUK @viagogo @reportfrauduk anyone else had trouble? Take them to the small claims court thats what i am doing, its a disgrace they are still operating

[pinky @pinky7cly]

Day 2: Still nothing from @viagogo. @viagogo_corp They asked to resolve this privately, then went completely silent I am submitting this full chat log directly to @CMAGovUK as a formal court order breach report and filing a claim via Money Claim Online if you do not reply

[pinky @pinky7cly]

@ctrlv04 @viagogo @viagogo should not be in business you are not the only one @reportfrauduk @CMAgovUK its a disgrace

[pinky @pinky7cly]

@viagogo @BBCWatchdog It should never take a customer with proof this long and so many emails to get an acknowledgement back, @viagogo should not still be in business @reportfrauduk directly violating a court ruling by the cma with internal policies they cite and fleecing customers #disgusting

[pinky @pinky7cly]

finally been escalated to the @viagogo Executive Customer Service team under Jonatham. They are now "investigating" the missing tickets for Order 624166106. My September 17th Notice Before Action deadline remains fixed. Let's see if they honor their guarantee @BBCWatchdog

[pinky @pinky7cly]

@viagogo @reportfrauduk @axs Just for clarity my letter before action still stands @viagogo this changes nothing refund me or il see you in court with all my evidence

[pinky @pinky7cly]

@viagogo @reportfrauduk @axs

Funny that because I thought you'd already investigated, more fabrications from a company who likes to use secret interal policies ignoring the cma court case against them in 2018? #theliesyoutell

[pinky @pinky7cly]

Order 624166106 @viagogo refused a refund claiming tickets transferred, but @AXS_UK confirmed in writing nothing was ever sent. Official Ticket Fraud case submitted to @reportfrauduk Ref: RF26090402872C.Notice Before Action clock is ticking. Refund me. @viagogo_corp @BBCWatchdog

[pinky @pinky7cly]

@viagogo falsely claiming tickets were transferred @AXS_UK Support explicitly confirmed in writing: "I am unable to see any tickets transferred Why is @viagogo ignoring their own refund guarantee?@KevinBrennanMP @MetPoliceUK @CityOfLondonPair @BBCWatchdog @FanFairAlliance

[pinky @pinky7cly]

@CMAgovUK @MoneySavingExp @viagogo @viagogo_corp
Hmmm I think you'll find i have written proof this is a lie #ScamAwareness #seeyouincourt my final deadline stands I'd like to see you explain this mess to a judge il wait #patience

[pinky @pinky7cly]

@DptViagogo @intaks4liferr This is a scam site dont use it

[pinky @pinky7cly]

@fa11ing4lou @viagogo Report to the cma online and send a letter before action before you take them to court, thats exactly the route im taking, they are cowboys who shouldn't be in business

[pinky @pinky7cly]

@NickNickyd73 @viagogo @viagogo_corp @CMAgovUK Thank you i plan on taking them to court over it, they will have to pay more and I have undeniable proof, they shouldn't still be in business

[pinky @pinky7cly]

@NickNickyd73 @viagogo @viagogo_corp @CMAgovUK Please provide a formal response to the Letter Before Action via email or this chat channel within 14 days, confirming whether a full refund of £422.23 will be manually issued to an alternative account, or if you intend to defend this matter in court. @viagogo
@CMAgovUK

[pinky @pinky7cly]

@viagogo @ViagogoQuery @ViagogohelpHr @CMAgovUK @BBCWatchdog Your policy framework is on your site is public and covers the refund, what is not public is the intenal policies you seem to be implementing to customers, read it carefully an admission that this goes directly against a court order

[pinky @pinky7cly]

@viagogo @viagogo @ViagogoQuery @ViagogohelpHr @CMAgovUK @BBCWatchdog day 3 #legalactionincoming

[pinky @pinky7cly]

@viagogo
@MoneySavingExp @MoneySavingExp @CMAgovUK how is this allowed? Given the 2018 case against viagogo and the explicit terms, absolute disgrace!

[pinky @pinky7cly]

@viagogo @viagogo_corp @CMAgovUK Look at @viagogo backtracking! They confirmed in writing my refund was escalated for non-delivery at The O2. The next day they change their mind & try to steal my £422 using a hidden "internal policy." Absolute joke. CMA Case: CMAE2602370 @WhichUK @MoneySavingExp