I am EXTREMELY disappointed in your service & usually I swear by you guys but I will not be flying with @SouthwestAir again and will not be recommending your airline to anyone. This is unacceptable. I’ve missed out on money and important events due to your carelessness. I’m done.
...then the agent who rebooked by flight for today at noon, did so under a random name mistakenly so I had to be rescheduled AGAIN for a 3pm flight back to Atlanta while my other two friends who I came here w/ are on the flight I’m supposed to be on but is now full. @SouthwestAir
I have had THEE worst experience with @SouthwestAir this past weekend/week. First, my flight got cancelled Monday and rescheduled for today at noon which is problem #1 because I’ve had to take more unnecessary days off of work, days that I NEEDED to be there... (cont.)
@FashionNova I ordered from you guys over 2 weeks ago & I still haven’t received my package. When I try to call the customer Care center or email you, I get automated responses. This is unacceptable. If I don’t get in touch w/ someone REAL very soon I’m cancelling my order. Thnx