@AmazfitIndia @ZeppHealth I am a victim of FRAUD by your India team.
You promised a refund in writing (Nov 28).
You collected my bank details.
You RETRACTED the refund (Dec 8) and are holding my βΉ34,999 hostage for 50+ days.
@jagograhakjago@GyanTherapy
@AmazfitIN (1/4)
I bought an #Amazfit T-Rex 3 Pro last month and was genuinely excited about it. Received it on 3rd Oct from #Amazon.in
Right out of the box, the speaker didnt work. No sound for calls, notifications, or music. Tried resets, checked every setting, nothing helped.
@AmazfitIndia @ZeppHealth I am a victim of FRAUD by your India team
You promised a refund in writing (Nov 28)
You collected my bank details
You RETRACTED the refund (Dec 8) & are holding my βΉ34,999 hostage for 50+ days.
@AmazfitIndia @ZeppHealth @ConsumerAffairs@AmazfitGlobal
@Satvasheel1@AmazfitGlobal@AmazfitIN Oh that really sucks man, i am also waiting. THey are saying, their flagship watch is not in stock. Such a big company doesnt have a single watch in stock.
@AmazfitIN (1/4)
I bought an #Amazfit T-Rex 3 Pro last month and was genuinely excited about it. Received it on 3rd Oct from #Amazon.in
Right out of the box, the speaker didnt work. No sound for calls, notifications, or music. Tried resets, checked every setting, nothing helped.
@AmazfitIN If you go through the post, you can read the issue. I have filled the form anyway. Also the number you have provided for product support, no body is picking that up.
@Satvasheel1@AmazfitGlobal@AmazfitIN Is there an option of chargeback for you if you used ccredit card ? I am going to do that by the end of this week.
(4/4) Itβs been weeks now with no update, no replacement, and no clear communication. Really disappointed with how poor the service has been in India. I was so excited about this watch, but the experience has been completely frustrating. @AmazfitIN please look into this.
(3/4) Every time I call or message, I get vague answers. One customer care agent even told me thereβs no device registered under my number. The next day another person promised to call back after checking, but that call never came.