@JioCare My service request SR00002HETQN is stuck on 'Assigning Engineer' since morning. No visit, no call, no update. IVR keeps saying 'process is on.' Is this what premium fiber service looks like? Please escalate. Location: Baramunda, Bhubaneswar.
and no escalation from the support team, while the IVR continues to loop generic responses without any action. @JioCare
Service Request ID: SR00002HETQN
Date of Request: 07th July 2025 at 10:24 AM
Issue: JioFiber wire rework / repair
Location - Baramunda, Bhubaneswar
@JioCare very pathetic and careless service response by JIO, Despite being assured that a technician visit was scheduled between 11:24 AM to 2:24 PM, the status has been stuck on “Assigning an Engineer” throughout the day. There has been no communication, no technician visit,
@JioCare@JioCare please, confirm my date tomorrow or today and confirm my slot and resolve my issues as soon as possible. Give me further details, Thank you
@JioCare My service request SR00002HETQN is stuck on 'Assigning Engineer' since morning. No visit, no call, no update. IVR keeps saying 'process is on.' Is this what premium fiber service looks like? Please escalate. Location: Baramunda, Bhubaneswar.